Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
CustomerServiceRepresentative
GYPSYN MYRRH BAYBAYAN

GYPSYN MYRRH BAYBAYAN

Ipil, Province of Zamboanga Sibugay

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Dumaguete Airport
02.2022 - 05.2024
  • Responded to customer requests for products, services, and company information.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
  • Delivered prompt service to prioritize customer needs.

Travel Agent Intern

Greyhound Travel and Tours
07.2023 - 12.2023
  • Provided customers with the best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.

Education

Bachelor of Science - Tourism Management

Foundation University
Dumaguete, Province Of Negros Oriental, Philippines
04.2001 -

Skills

Customer Service

Accomplishments

  • With Honors (SY. 2014-2015)
  • With Honors (SY. 2015-2016)
  • Sabre Functionalities for Tourism Students (International Certificate)
  • Events Management Services NCIII

Languages

English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Spanish
Advanced (C1)

Timeline

Travel Agent Intern

Greyhound Travel and Tours
07.2023 - 12.2023

Customer Service Representative

Dumaguete Airport
02.2022 - 05.2024

Bachelor of Science - Tourism Management

Foundation University
04.2001 -

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GYPSYN MYRRH BAYBAYAN