Guia Nazaryn De Guzman
Restaurant Manager
Silang
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
MANAGER
Pepper Lunch Restaurant
01.2017 - Current
- Defined clear targets and objectives and communicated to other team members.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Established team priorities, maintained schedules and monitored performance.
SUPERVISOR
COOKIE CAFE
06.2014 - 05.2015
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Evaluated employee performance and coached and trained to improve weak areas.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Created and managed project plans, timelines and budgets.
- Maintained database systems to track and analyze operational data.
Team Leader
COOKIE CAFÉ FRANCHISE SYSTEM (Mrs. Fields Cookie Cafe)
03.2013 - 05.2014
- Evaluated staff performance and provided coaching to address inefficiencies.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
BARISTA
COOKIE CAFÉ FRANCHISE SYSTEM (Mrs. Fields Cookie Cafe)
06.2011 - 03.2013
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Education
Bachelor of Science - Hotel And Restaurant Management
Philippine Christian University (Dasmariñas Cavite Phil.)
Dasmarinas, Province Of Cavite, Philippines 04.2001 -
Skills
Staff Training and Development
Additional Information
Duties and responsibilities of Team Lead
Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation, and communication of work-related information to the supervisor.
Report to the supervisor periodically on team and individual work accomplishments, problems, progress in mastering tasks and work processes, and individual and team training needs.
Intercede with the supervisor on behalf of the team to inform the supervisor of performance management issues/problems and to recommend/request related actions, such as assignments, reassignments, promotions, tour of duty changes, peer reviews, and performance appraisals.
Coach, facilitate, solve work problems, and participate in the work of the team
Observe training needs and relay training needs and requests to supervisor
References
NEIL GREPO, STATEROOM ATTENDANT (ROYAL CARIBBEAN INTERNATIONAL)
SHERYL IGNACIO, OPERATION MANAGER, 09175950358
JHON AIKLE OSAYAN, SENIOR IT COMPLIANCE SPECIALIST (BIOCOSTECH PHILIPPINES CORP.), 09558521840
Certification
CM - Certified Manager Certification
Timeline
[Shit Management] Training - [March 21-24, 2023]
03-2024
CM - Certified Manager Certification
12-2017
MANAGER
Pepper Lunch Restaurant
01.2017 - Current
SUPERVISOR
COOKIE CAFE
06.2014 - 05.2015
Team Leader
COOKIE CAFÉ FRANCHISE SYSTEM (Mrs. Fields Cookie Cafe)
03.2013 - 05.2014
BARISTA
COOKIE CAFÉ FRANCHISE SYSTEM (Mrs. Fields Cookie Cafe)
06.2011 - 03.2013
Bachelor of Science - Hotel And Restaurant Management
Philippine Christian University (Dasmariñas Cavite Phil.)
04.2001 -
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