Guaren Podelana Jr

Im an experienced professional with wide knowledge in Quality Analytics and Global Customer Service for over 15 years and proven success in exceeding actions in delivering results ensuring business requirements are met daily. Highly skilled in providing coaching and feedback to operations ensuring no gap in process. Adaptable Quality Manager with a 5-year background in implementing and developing improvement processes through collaboration with cross-functional teams. First-rate computer, analysis and research skills. Specialties include achieving set targets, generating new strategies and maintaining accurate records. Diligent Quality Analyst with 5 years of experience making sure products and services meet internal and external standards. Skilled in market research, project management and statistical analysis. Organized and analytical with excellent written and verbal communication skills.