GRETCHEN BACOLOD
Admin Assistant
Rizal
Summary
Organized and dependable Administrative Assistant with strong communication and multitasking skills. Proficient in handling office operations and customer support. Eager to contribute to a productive and efficient workplace while continuing to develop professional administrative skills
Overview
2
2
Languages
17
17
years of professional experience
Work History
Admin Staff
Must Have Maintenance
01.2025 - 05.2026
- Prepares payroll
- Preparing and processing Invoices
- Send Google review requests to ongoing and one-off clients
- Set up sms/email for ongoing clients to Google calendar
- Adjust google calendar if the client cancels maintenance visit or if the visit frequency changes
- Follow up gardeners for the time spent at site, products used and green waste taken away if not specified on the site sheet
- Send before and after photos/list of tasks/invoice requested by ongoing clients
- Update trial and one-off visit tracker
- Remote
Senior Airport Services Agent
Emirates Airlines
08.2014 - 03.2021
- Verifying passports, checking visas, and scanning tickets to issue boarding passes
- Answering flight inquiries and catering to special needs passengers, such as Unaccompanied Minors (UMs) or customers with reduced mobility
- Weighing luggage, attaching tags, and collecting fees for any excess weight
- Identifying and prioritizing First Class, Business Class, and high-tier Skywards frequent flyers
- Assisting with the boarding process, managing queues, and preparing pre/post-flight documentation
- Deals professionally with my peers and managers at all times
Sales Associate
DFS Group LP
09.2011 - 05.2014
- Meets all the customers satisfaction by providing a superior luxury service experience
- Ensures the timely delivery of the products, as we carried it exclusively and displayed them in a most elegant manner
- International Airport
Announcer/Disc Jockey/Host
DZYM-AM 1539 KHZ
04.2009 - 05.2010
- Prepared and reviewed program materials to ensure quality and relevance prior to broadcast
- Wrote and edited engaging introductions and continuity for reports and actualities within network programming
- Conducted interviews with high-profile individuals and politicians to gather insights on relevant topics.
Education
AB Mass Communication - Broadcasting
Lyceum of the Philippines University
Manila, Philippines04-2007
Skills
Payroll processing
Invoice preparation
Document management
Data entry
Client communication
Team collaboration
Able to work with minimal supervision
Timeline
Admin Staff
Must Have Maintenance
01.2025 - 05.2026
Senior Airport Services Agent
Emirates Airlines
08.2014 - 03.2021
Sales Associate
DFS Group LP
09.2011 - 05.2014
Announcer/Disc Jockey/Host
DZYM-AM 1539 KHZ
04.2009 - 05.2010
AB Mass Communication - Broadcasting
Lyceum of the Philippines University