Grenalyn Rayos
Administrative Assistant
Quezon City, Metro Manila
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Lung Center Of The Philippines
12.2021 - Current
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Managed department budgets and generated financial reports for management review.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Restaurant Manager
Jollibee Foods Corporation
02.2013 - 06.2021
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Marketing Executive
TBS Industrial Services
05.2012 - 12.2012
- Executed influencer marketing strategies that led to stronger brand credibility and endorsement from trusted sources.
- Enhanced customer engagement through the creation of compelling content for website, blog, and social media platforms.
- Developed strong relationships with key industry influencers, leading to increased brand exposure and partnership opportunities.
- Spearheaded successful rebranding efforts which resulted in a more cohesive brand identity across all channels.
- Streamlined marketing processes to increase efficiency and reduce costs, resulting in higher ROI for campaigns.
- Coordinated trade shows and events to showcase company offerings, generating leads and increasing brand visibility in target markets.
- Increased customer loyalty through the development of tailored loyalty programs and personalized marketing efforts.
- Leveraged data-driven insights and customer feedback to continuously refine marketing strategies for optimal results.
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Developed innovative and targeted collateral to support overall branding objectives.
- Managed and oversaw design of marketing material and promotional literature for organization.
- Engaged, informed and supported staff on media and marketing outcomes.
Education
Bachelor of Science - Hotel And Restaurant Management
Polytechnic University of The Philippines
Santa Mesa, Metro Manila, Philippines 04.2001 -
Christ The Foundation Christian Academy
Rodrigues, Rizal04.2008
San Jose Elementary School
Rodriguez, Province Of Rizal, Philippines04.2004
Skills
Meeting planning
Research
Scheduling
Document Control
Calendar Management
Workflow Optimization
Letter preparation
Minute Taking
Report Writing
Filing
Expense Reporting
Office Administration
Appointment Scheduling
Presentation Design
Spreadsheet Management
Confidential Document Control
Administrative Support
Recordkeeping
Document Management
Affiliations
Secretariat- Association of Thoracic Anesthesiologists of the Philippines, Inc.
Secretariat- Association of Thoracic Surgery and Anesthesia Specialists Inc.
Timeline
Administrative Assistant
Lung Center Of The Philippines
12.2021 - Current
Restaurant Manager
Jollibee Foods Corporation
02.2013 - 06.2021
Marketing Executive
TBS Industrial Services
05.2012 - 12.2012
Bachelor of Science - Hotel And Restaurant Management
Polytechnic University of The Philippines
04.2001 -
Christ The Foundation Christian Academy
San Jose Elementary School