GREGGY S. PAULIN

Performed end-to-end application testing, including functional, backend, and component testing, ensuring high-quality software delivery.

Developed and maintained manual and automated test scripts; conducted peer reviews for scripts and test cases.

Logged, tracked, and verified defects, collaborating closely with developers to ensure timely resolution.

Created testing reports, metrics, and documentation for QA processes and component testing.

Designed and implemented backend solutions, including SQL stored procedures and SSIS automations.

Conducted unit testing, component testing, and code optimization; prepared development and testing documentation.

Collaborated with Product Owners, stakeholders, and development teams to clarify requirements and prioritize work.

Facilitated Scrum ceremonies, supported Agile practices, removed team impediments, and monitored team performance.

Fostered collaboration, process improvement, and a self-organizing, high-performing team environment.

Performed UI testing including functional, regression, and UAT testing.

Conducted backend testing using Postman and SQL for data validation.

Executed accessibility testing to ensure compliance standards.

Created and maintained manual test scripts.

Logged, tracked, and verified defects through resolution.

Created and updated testing reports.

Technical Support Specialist

Supported application users while identifying recurring system and transaction issues.

Performed KYC verification and validated customer data accuracy.

Generated custom reports used for system monitoring and issue analysis.

Configured and verified money transfer rates to ensure correct system behavior.

Reported application issues and inconsistencies to the development team.

App QA Specialist

Performed functional and regression testing of backend application UI.

Conducted functional and regression testing mobile application.

Executed test cases and validated system behavior against requirements.

Logged, tracked, and verified defects throughout the testing lifecycle.

Verified application behavior against requirements and identified defects.

Worked closely with developers to track, document, and validate bug fixes.