Summary
Overview
Work History
Education
Skills
Timeline
Generic
GRACE P. OPEÑA

GRACE P. OPEÑA

Taguig City

Summary

Kaizen-driven professional with almost 8 years of expertise in process and ERP system management and administration. Proven success in implementing process streamlining across the organization ensuring operational goals and customer satisfaction are met. Adept in understanding and establishing efficiencies in business operations for retail distribution, trading and realty companies highlighting Business Process Re-engineering, Operations, Finance, Importation, Logistics and Procurement for 10+ years. Promoted as Management Committee Member with oversight functions in General Management, Operations, Admin, Finance and Audit for 2+ years.

Overview

25
25
years of professional experience

Work History

ERP / QMS Manager

V.V. Soliven Group of Companies
11.2024 - Current

• Overall system administration (Oracle – Netsuite) such as but not limited to data uploads, creation of custom reports called Saved Searches and acts as support to the day-to-day systems transactions

• Project Manager for External Audit Engagement with a third-party service provider covering Finance and Business Operations Process Re-engineering.

• Established work systems to ensure daily operational tasks are executed within the set timelines

• Continuously improves processes to save working time and improve efficiency which involves review of each process in the operations and communication with process owners

• Re-organizes the new set of manpower to optimize efficiency and establish controls in all departments

• Point person as to all organizational restructuring, spreading from organizing, creating Job Descriptions, training, to overseeing the employees coping with adjustments.

• Oversees the operations and Legal concerns of the company in collaboration with third-party legal consultants

• Directly reports to the President and CEO and actively participating to implement and execute management plans

Project Manager

Retail Software Associates, Inc.
04.2024 - 11.2025
  • Successfully completed a long-standing project that had been open for an extended period
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large and small projects.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

ERP Project Manager & Operations Administrator

V.V. Solivent Group of Companies
08.2022 - 04.2024

• Overall system administration (Oracle – Netsuite) such as but not limited to data uploads, creation of custom reports called Saved Searches and acts as support to the day-to-day systems transactions

• Project Manager for External Audit Engagement with a third-party service provider covering Finance and Business Operations Process Re-engineering.

• Acts as temporary Finance OIC, in-coordination with Accounting Consultants to review and improve finance related processes.

• Reviewed and re-engineered departmental processes to save working time and improve efficiency which involves review of each process in the

• operations and communication with process owners

• Rationalized the Finance Team manpower to optimize efficiency and establish controls in all departments (Accounting, Treasury and Credit and Collection)

• Assigned as a First Level Approver to review and approve all disbursements and improve its corresponding processes if necessary

• Point person as to all organizational restructuring, spreading from organizing, creating Job Descriptions, training, to overseeing the employees coping with adjustments.

• Directly reports to the President and CEO and actively participating to implement and execute management plans

Management Information System Manager

Comglasco Aguila Glass Corporation
05.2017 - 03.2022

• Successful project manager for system migration from an Accounting System to a cloud-based ERP, Oracle-Netsuite, spreading from the Head Office to the 20+ Branches of the company, nationwide.

• Improved business processes by creating company guidelines, manuals and matrices from scratch.

• Optimized income by eradicating unnecessary domestic freight costs incurred by the company with an estimated value of 3.5M yearly savings.

• Spearheaded review and automation of HR and Marketing procedures to establish database for future analytics.

• Increased warehouse area by giving recommendations to organize items based on sales and order movement.

• Manpower rationalization while ensuring the continuation and enhancements of company services.

• Performance Management - Sets clear expectations & direction for staff; achieves team results consistently; coaches staff to improve; is a positive role model

• Continuous Improvement - Examines personal & organizational processes, promotes opportunities for improvement; analyzes successes & failures to learn and improve.

Purchasing Officer

Comglasco Aguila Glass Corporation
05.2015 - 05.2017

• Lowered down cost for local purchase of Flat Glass by 30% by negotiating pricing and delivery arrangements

• L300 FB Builders product mark-up increased from 60% to 71% due to introduction of new reliable suppliers and initiated negotiation to lower down existing cost.

• With consistent record of on-time completion of purchase orders

• Vendor sourcing locally and internationally.

Executive Assistant

Comglasco Aguila Glass Corporation
05.2012 - 05.2014

• Acts as over-all Officer-in-Charge in Sales department.

• Handled Corporate Accounts in Visayas and Mindanao area from Sales Orders, Logistics and After-Sales.

• Authorized personnel to approve Sales Order Forms and Prices.

• Responsible for training newly deployed employees in the department.

Import Officer

Comglasco Aguila Glass Corporation
05.2011 - 05.2012

• Reduced unnecessary importation costs to almost 90%, such as storage and demurrage due to on-time clearing processing and monitoring of shipments

• Communicates with customs brokers and prepares documents necessary for Customs Clearance.

• Communicates with foreign suppliers for shipping documents concerns

• Senior Officer who oversees team members on purchasing and import status and concerns.

Distribution Sales Information Personnel

Mikostar Commercial
04.2009 - 04.2011

• Improved Sales measured by Customer Satisfaction Level, with the initiative to modify standard procedures used for order forecasting to address recurring problems on stock outs using data that is overlooked as vital to projection process.

• Generates, consolidates and prepares weekly and monthly sales and Key Result Areas reports through comparative sales performance using standard working templates for Monthly Business Review and Year-End District Plan

• Recognizes and analyzes variances in sales performance through collaboration and consultation with Sales Team

• Conducted research and store visits to gather information for competitor's activities

• Uses Microsoft Excel to generate data and create templates and other tools for variance analysis

Executive Assistant III

Department of Transportation and Communications
01.2001 - 03.2009

• Reviews incoming documents for Undersecretary's signature

• Prepares and drafts memorandum for Undersecretary's perusal and approval

• Responsible of receiving official and personal calls and coordinating them with Undersecretary

• Organizes and arranges appointments of Undersecretary

• Communicates with customs brokers and prepares documents necessary for Customs Clearance.

• Communicates with foreign suppliers for shipping documents concerns

• Senior Officer who oversees team members on purchasing and import status and concerns.

Sales Associate

Enterprise Leasing Corporation
05.2007 - 01.2008

• Assists Sales Manager during meetings with company executives

• Prepares Contract of Lease and Lease Quotations

• Prepares sales call reports

• Prepares and updates Monthly Sales Reports

• Prepares corporate correspondences

• Customer Service functions

Education

Bachelor of Science - Commerce Major in Business Management

Christian College of Tanauan
Tanauan City, Batangas
05.2007

Skills

  • Positive Leadership Style
  • ERP Implementation
  • Strong business acumen
  • Active listening and communication
  • Conflict management & resolution
  • Agile and efficient
  • Strong negotiator
  • Team building
  • Collaboration
  • Decision-making
  • Coaching & mentoring
  • Microsoft Office Proficiency

Timeline

ERP / QMS Manager

V.V. Soliven Group of Companies
11.2024 - Current

Project Manager

Retail Software Associates, Inc.
04.2024 - 11.2025

ERP Project Manager & Operations Administrator

V.V. Solivent Group of Companies
08.2022 - 04.2024

Management Information System Manager

Comglasco Aguila Glass Corporation
05.2017 - 03.2022

Purchasing Officer

Comglasco Aguila Glass Corporation
05.2015 - 05.2017

Executive Assistant

Comglasco Aguila Glass Corporation
05.2012 - 05.2014

Import Officer

Comglasco Aguila Glass Corporation
05.2011 - 05.2012

Distribution Sales Information Personnel

Mikostar Commercial
04.2009 - 04.2011

Sales Associate

Enterprise Leasing Corporation
05.2007 - 01.2008

Executive Assistant III

Department of Transportation and Communications
01.2001 - 03.2009

Bachelor of Science - Commerce Major in Business Management

Christian College of Tanauan
GRACE P. OPEÑA