Grace Gerangco
Mexico,Province of Pampanga
Summary
- Experienced working in team environments that demonstrates skills in HR functions and best practices. Patient, responsive and helpful in dealing with employee needs. Devoted to elevating employee retention and preserving company culture.
- Possesses strong skills in recruitment, employee relations, trainings & development, and record maintenance. Committed to practicing complying with UK labor laws.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
HR and Admin Coordinator
True North Manufacturing Services Corportion
Mabalacat City, Pampanga, Philippines
11.2022 - Current
- Coordinated project meetings, documenting key action items and decisions.
- Answered phone calls and responded to work emails.
- Planned, organized, and coordinated events and activities for employees.
- Maintained and updated employee files and records.
- Assisted in developing new HR initiatives, projects and procedures.
- Conducts orientation for new hires on policies and procedures.
- Coordinates training sessions for employees.
HR assistant
Ameritel BPO Services Inc.
Clark, Pampanga, Philippines
03.2022 - 08.2022
- Assisted in creating employment contracts, variation agreements and other written documents.
- Handled employee enquiries and complaints, escalating issues to managers when needed.
- Maintained and updated employee files and records.
- Coordinated end-to-end recruitment processes for successful talent acquisition for two (2) BPO Companies (American and Australian acccount)
- Conducts orientation for new hires on policies and procedures.
- Assist in matters of employee relations.
HR coordinator
WontechPhil Interntional Corporation
Clark, Pampanga, Philippines
08.2018 - 09.2020
- Addressed employee conflicts, following corporate procedures for timely resolution.
- Collated information for employee status reports, enabling performance and compliance reviews.
- Maintained and organised employee files for accurate, easily retrievable records.
- Performs timekeeping of employees.
- Performs Employee Relations.
- Advised employees of maternity and paternity rights and processed leave requests.
Education
Bachelor of Science - Development Communication
Pampanga State Agricultural University
Pampanga, Philippines 06.2014 - 04.2018
Skills
- Recruitment
- Onboarding and offboarding procedures
- Employee Relations
- Trainings & Development
- Communication skills
- Decision-making skills
- Detail-oriented skills
Languages
Filipino
Native
English
Advanced
Timeline
HR and Admin Coordinator
True North Manufacturing Services Corportion
11.2022 - Current
HR assistant
Ameritel BPO Services Inc.
03.2022 - 08.2022
HR coordinator
WontechPhil Interntional Corporation
08.2018 - 09.2020
Bachelor of Science - Development Communication
Pampanga State Agricultural University
06.2014 - 04.2018
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