Summary
Skills
Work History
Timeline
Work Availability
Education
Languages
VERTICALS
FULL PROJECT LIFECYCLE
KEY CLIENTS & MARKETS
Overview
ProjectManager

Gowtham Thangamani

Project Manager
Manila

Summary

10+ years in BPM workflow and ECM (document management) solutions across Southeast Asia (Philippines, Singapore, Vietnam, Indonesia). Progressed from Software Engineer to Project Manager, owning the entire project lifecycle — solution’s, development, testing, implementation, support, and client relationship management. Currently leading onsite delivery and support for 14+ Philippine accounts.

Skills

Project & Delivery Management

Work History

Customer Support Manager

14+ Banking + Insurance Accounts
2024 - Current
  • Led customer support initiatives across 14+ banking and insurance accounts to enhance service delivery.
  • Developed training programs for support staff, improving product knowledge and service efficiency.
  • Implemented quality assurance processes to ensure consistent and accurate customer interactions.
  • Analyzed customer feedback to identify areas for improvement, driving strategic enhancements in support operations.

Project Manager, PMO

BDO Bank
2026 - Current
  • E-Invoicing Solution

Project Manager, PMO

RCBC Bank
01.2025 - Current
  • Auto Loans
  • Home Loans
  • Service Request Management
  • Corporate OnBoarding

Technical Project Manager

East West Bank
2025 - 2026
  • E-Invoicing
  • Request for Proposal
  • Vendor Enrollment
  • Employee Onboarding
  • Customer Service Modules
  • ATM and Tellering Systems

Technical Project Manager

Cebu Pacific Airlines
2024 - 2024
  • Contract Management (Cloud)
  • Delivered legal contract management solution with cloud integration; led CRs and client workshops.

Senior Software Engineer

Infomedia Nusantara
2019 - 2019
  • AP Process — SAP & Core Banking
  • Led full life-cycle from POC to go-live; managed onsite team and client relationship.
  • Onsite, 5 Months

Senior Software Engineer

East West Bank
2018 - 2019
  • Developed 35+ process on Banking Operations and a Solution Migration

Software Engineer

Aboitiz Power
2017 - 2018
  • Accounts Payable, Travel & RMS
  • Key developer on Newgen BPM Tool, development through go-live.

Software Engineer

Security Bank / Sacom Bank
01.2016 - 2017
  • Mobile Loan Origination
  • Built hybrid mobile app (Android & iOS) for loan initiation and verification.

Timeline

Project Manager, PMO

RCBC Bank
01.2025 - Current

Software Engineer

Security Bank / Sacom Bank
01.2016 - 2017

Master of Computer Applications -

Kumaraguru College of Technology
04.2001 -

Bachelor of Science - Computer Technology

Kongu Engineering College
04.2001 -

Customer Support Manager

14+ Banking + Insurance Accounts
2024 - Current

Project Manager, PMO

BDO Bank
2026 - Current

Technical Project Manager

East West Bank
2025 - 2026

Technical Project Manager

Cebu Pacific Airlines
2024 - 2024

Senior Software Engineer

Infomedia Nusantara
2019 - 2019

Senior Software Engineer

East West Bank
2018 - 2019

Software Engineer

Aboitiz Power
2017 - 2018

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Education

Master of Computer Applications -

Kumaraguru College of Technology
India
04.2001 -

Bachelor of Science - Computer Technology

Kongu Engineering College
India
04.2001 -

Languages

English
Tamil

VERTICALS

  • Banking & Financial Services
  • Aviation
  • Energy & Utilities
  • Telecom

FULL PROJECT LIFECYCLE

Sales → Presales → Business Analysis → Development → Testing → Implementation → Support → CRM

KEY CLIENTS & MARKETS

  • BDO Bank, Philippines, Banking, E-Invoicing, Project Manager
  • RCBC Bank, Philippines, Banking, Service Request Management, Auto Loans, Home Loans, Project Manager
  • Cebu Pacific Airlines, Philippines, Aviation, Legal Contract Management, Project Manager
  • East West Bank, Philippines, Banking, Request For Proposal, Vendor Enrollment, Employee On-boarding, E-Invoicing, Project Manager, Technical Lead, Developer
  • Security Bank, Philippines, Banking, CC and SOA Communications, HR Department, Technical Lead
  • Aboitiz Power, Philippines, Energy, Request For Proposal, Technical Lead
  • RHB Bank, Singapore, Banking, Bank Loan Operations, Technical Lead
  • SMBC, Singapore, Banking, Billing Operations, Developer
  • Sacom Bank, Vietnam, Banking, Auto Loans, Developer
  • Infomedia Nusantara, Indonesia, Telecom, Accounts Payable, Developer

Overview

2027
2027
years of professional experience

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Gowtham ThangamaniProject Manager