Gono Neal Bryan
Diploma Of Science In Hotel Restaurant Management
Unisan Quezon, Cabulihan
Summary
I am responsible, skillful and career-oriented individual who can work under pressure with minimal supervision, seeking for a position where I can utilize and share my existing skill and experience for the benefits of the company.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Salesman/Cashier
Massimo Dutti - Fawas Al Hokair Group of Companies
Riyad
2015.06 - 2017.02
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Upheld high standards of customer service by promoting and upselling new products and services.
Salesman/Merchandiser
Danube/BinDawoon Group of Company
Jeddah
2010.06 - 2014.01
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Increased sales by offering advice on purchases and promoting additional products.
- Upheld high standards of customer service by promoting and upselling new products and services.
Sales Clerk
Metro Gaisano Mall
Lucena City
2009.02 - 2009.07
- Processed payments and returns with accuracy and efficiency.
- Scanned merchandise and bagged using appropriate strategies for different items.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
Service Crew Member
Greenwich SM Mall
Lucena Ciry
2008.06 - 2008.11
- Talked with customers about project specifications, budgets and timelines for top-notch customer service.
- Scheduled workers for temp jobs, drafted contracts and handled documentation.
- Trained contracted employees on specific tasks, monitoring work for safety, efficiency and overall project progress.
- Kept customers and crew areas organized.
Education
Associate of Science - Hotel And Motel Management
Montessori Professional College
Barangay Cotta Lucena City Philippines 2007.06 - 2009.05
Skills
Communication and Interpersonal Skills
Customer-Focused Mindset
Deep Knowledge in Product or Inventory
Genuine Enthusiasm for the Company and Products
Creative Problem Solving & Decision Making When Dealing With Customer Issues
Timeline
Salesman/Cashier
Massimo Dutti - Fawas Al Hokair Group of Companies
2015.06 - 2017.02
Salesman/Merchandiser
Danube/BinDawoon Group of Company
2010.06 - 2014.01
Sales Clerk
Metro Gaisano Mall
2009.02 - 2009.07
Service Crew Member
Greenwich SM Mall
2008.06 - 2008.11
Associate of Science - Hotel And Motel Management
Montessori Professional College
2007.06 - 2009.05