Godwin Orocay
Guiuan
Summary
Proactive and tech-savvy professional with a track record of enhancing system performance and customer satisfaction during internships at Eastern Samar State Universities and Peter Computer Sales and Services. Excelled in project support and problem-solving, demonstrating outstanding communication and computer skills. Achieved significant workload reduction for staff by streamlining processes and improving technical systems.
Overview
4
4
years of professional experience
Work History
Intern
Eastern Samar State Universities
02.2024 - 06.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Explored new technologies and approaches to streamline processes.
- Provided project progress updates and proposed solutions to issues.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Intern
Peter Computer Sales and Services
02.2020 - 02.2020
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Enhanced system performance by conducting regular software and hardware updates.
- Recommended new and replacement hardware and software purchases.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Performed routine maintenance on computer systems, ensuring optimal performance and extending the life of equipment.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
Education
Bachelor of Science - Information Technology
06.2024
High School Diploma -
05.2020
Skills
- Computer Skills
- Team Collaboration
- Outstanding communication skills
- Microsoft Office Suite
- Project Management
- Data Management
- Project Support
- Database Management
- Tech-Savvy
- Problem-solving abilities
Timeline
Intern - Eastern Samar State Universities
02.2024 - 06.2024
Intern - Peter Computer Sales and Services
02.2020 - 02.2020
Eastern Samar State Universities - Bachelor of Science, Information Technology
Immaculate Conception School - High School Diploma,
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