Summary
Overview
Work History
Education
Skills
Timeline
Generic

Godofredo David

Tarlac City, Province Of Tarlac

Summary

Qualified Advanced Technical Support Specialist with five years of helpdesk and customer service experience. Provides comprehensive Product or Service support. Adept at engaging customers by identifying issues and streamlining steps to effectively resolve technical issues.

Overview

2
2
years of professional experience

Work History

Technical Support Specialist

Sutherlandglobal.com
06.2022 - 09.2024
  • Provided high-level technical support by resolving inquiries by phone, e-mail and web consistent with department and team service levels and goals.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.

Education

High School Diploma -

Tarlac National High School
Tarlac City, Province Of Tarlac, Philippines
04.2001 -

Skills

Customer experience management

Timeline

Technical Support Specialist

Sutherlandglobal.com
06.2022 - 09.2024

High School Diploma -

Tarlac National High School
04.2001 -
Godofredo David