Glyzza Lopezbaños
San Jose Del Monte
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
iQor Fairview Philippines
10.2024 - 2025
Barista
Tribu.Ph
07.2024 - 2024
Business Office Accounting Philhealth Claim Handler/Office Staff
FEU-NRMF Medical Hospital
01.2020 - 01.2022
Hotel Receptionist
Manila ocean park, Aquatica Hotel H2O
04.2018 - 05.2018
Housekeeping/Room Attendant
Manila ocean park, Aquatica Hotel H2O
03.2018 - 04.2018
Service Crew
Jollibee Foods\Corporation-Tungko Mangga
01.2018 - 01.2018
Assistant/Office Staff
Barangay City Hall Sto Cristo
01.2017 - 01.2017
Education
Bachelor of Science - Hospitality Management
Bulacan State University- Sarmiento Campus
San Jose Del Monte, Bulacan, Philippines06.2018
Skills
- Communication Skills
- Active listening and empathy
- Ability to adapt communication style to suit different customer personalities and needs
- Effective use of phone, email, chat, and other communication channels
- Soft skills
- Effective communication and interpersonal skills for interacting with customers and colleagues
- Time management and prioritization skills for efficient service delivery
- Attention to detail and ability to multitask in a fast-paced environment
- Ability to work well under pressure and maintain a positive attitude
- Human resources management
- Multitasking Abilities
- Customer service
Certification
- Certificate Of Employments
- Diploma
- Student Internship Program- Deployment certificate, OJT
- TESDA: NC-II Bread And Pastry Production
- FNB Training
- Banquet And Events Seminar- Max’s Restaurant
- Barista 101: The Art And Craft Of Coffee Blending
- Special Program For Employment of Student (SPES)
Timeline
Customer Service Representative
iQor Fairview Philippines
10.2024 - 2025
Barista
Tribu.Ph
07.2024 - 2024
Business Office Accounting Philhealth Claim Handler/Office Staff
FEU-NRMF Medical Hospital
01.2020 - 01.2022
Hotel Receptionist
Manila ocean park, Aquatica Hotel H2O
04.2018 - 05.2018
Housekeeping/Room Attendant
Manila ocean park, Aquatica Hotel H2O
03.2018 - 04.2018
Service Crew
Jollibee Foods\Corporation-Tungko Mangga
01.2018 - 01.2018
Assistant/Office Staff
Barangay City Hall Sto Cristo
01.2017 - 01.2017
Bachelor of Science - Hospitality Management
Bulacan State University- Sarmiento Campus