Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
Glyzza Lopezbaños

Glyzza Lopezbaños

San Jose Del Monte

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

iQor Fairview Philippines
10.2024 - 2025

Barista

Tribu.Ph
07.2024 - 2024

Business Office Accounting Philhealth Claim Handler/Office Staff

FEU-NRMF Medical Hospital
01.2020 - 01.2022

Hotel Receptionist

Manila ocean park, Aquatica Hotel H2O
04.2018 - 05.2018

Housekeeping/Room Attendant

Manila ocean park, Aquatica Hotel H2O
03.2018 - 04.2018

Service Crew

Jollibee Foods\Corporation-Tungko Mangga
01.2018 - 01.2018

Assistant/Office Staff

Barangay City Hall Sto Cristo
01.2017 - 01.2017

Education

Bachelor of Science - Hospitality Management

Bulacan State University- Sarmiento Campus
San Jose Del Monte, Bulacan, Philippines
06.2018

Skills

  • Communication Skills
  • Active listening and empathy
  • Ability to adapt communication style to suit different customer personalities and needs
  • Effective use of phone, email, chat, and other communication channels
  • Soft skills
  • Effective communication and interpersonal skills for interacting with customers and colleagues
  • Time management and prioritization skills for efficient service delivery
  • Attention to detail and ability to multitask in a fast-paced environment
  • Ability to work well under pressure and maintain a positive attitude
  • Human resources management
  • Multitasking Abilities
  • Customer service

Certification

  • Certificate Of Employments
  • Diploma
  • Student Internship Program- Deployment certificate, OJT
  • TESDA: NC-II Bread And Pastry Production
  • FNB Training
  • Banquet And Events Seminar- Max’s Restaurant
  • Barista 101: The Art And Craft Of Coffee Blending
  • Special Program For Employment of Student (SPES)

Timeline

Customer Service Representative

iQor Fairview Philippines
10.2024 - 2025

Barista

Tribu.Ph
07.2024 - 2024

Business Office Accounting Philhealth Claim Handler/Office Staff

FEU-NRMF Medical Hospital
01.2020 - 01.2022

Hotel Receptionist

Manila ocean park, Aquatica Hotel H2O
04.2018 - 05.2018

Housekeeping/Room Attendant

Manila ocean park, Aquatica Hotel H2O
03.2018 - 04.2018

Service Crew

Jollibee Foods\Corporation-Tungko Mangga
01.2018 - 01.2018

Assistant/Office Staff

Barangay City Hall Sto Cristo
01.2017 - 01.2017

Bachelor of Science - Hospitality Management

Bulacan State University- Sarmiento Campus
Glyzza Lopezbaños