GLOWEN BAYLEN FAMORCAN
Barista/ Office Administrative
Imus
Summary
I want a highly rewarding career where I can use my skills and knowledge, to excel in this field with hard work, where I can grow professionally and personally.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
ADMINISTRATIVE ASSISTANT
J & F Divino Dev't Corp.
11.2012 - 07.2024
- Prepares yearly Lease Contract for building tenants.
- Prepares monthly statement of account.
- Coordinates with the building administrator regarding building maintenance.
- Answers telephone calls and relaying messages.
- Updates & files document.
- Operates office equipment such as personal computer, photocopier, fax machines and calculator.
- Performs other task that may be assigned.
SALES & MARKETING OFFICER
Gold Edge Assets Holding Corp. to Silver Edge Real Estate Development Corp.
09.2012 - 07.2024
- Coordinate & Gather Brokers and Sales agent for incoming and on going projects.
- Schedules site tripping of buyers.
- Assist prospective buyers.
- Gathers all requirements from buyers and submit to accredited banks for home loan application.
- Coordinating with accredited banks (for credit line and appraisal of the project).
- Coordinates with project engineer regarding unit owner's complaints.
- Encodes sales and collections.
- Prepares and submits sales report on project.
- LIAISON OFFICER - (Field Work) Submission of Client's Documents in BIR, Quezon City Hall and Registry of Deeds.
- Data Encoding Submission of Required Documents Necessary for Building Permit Application at Quezon City Hall.
- Bank Reconciliation; Telemarketing, Project Site Visit and Inspection; Documentation.
- (Field Work) Submission of Documents for Electric and Water Service Application in Meralco and MWCI.
PURCHASING OFFICER
Gold Edge Assets Holding Corp.
07.2011 - 08.2012
- Receives requisition from contractors.
- Canvasses price quotation from suppliers.
- Prepares purchase orders.
- Coordinates with the contractors on the materials needed.
- Follow up supplier on the construction materials ordered.
- Coordinates with the supplier on the deliveries of the materials.
- Encode sale invoices, delivery receipts & bank payments.
- Prepares construction costing report.
- Prepares petty cash and voucher receipts for bank checks.
- Prepares bank Checks.
- Performs other task that may be assigned.
BARISTA and TEAM LEADER
BO'S COFFEE
12.2008 - 08.2010
- Preparing Beverages: Make and serve coffee, espresso drinks, teas, and other beverages according to recipes and customer preferences
- Customer Service: Greet customers, take orders, and handle transactions.
- Maintaining Cleanliness: Keep the work area, equipment, and café clean and organized. Wash equipment and restock ingredients as needed.
- Product Knowledge: Understand and explain the menu, including different coffee blends and food items. Stay updated on seasonal products and promotions.
- Cash Handling: Operate the POS system, manage cash and card transactions accurately.
- Teamwork: Collaborate with other team members to ensure smooth operation during shifts.
- Inventory Management: Assist in monitoring stock levels and restocking supplies.
- Shift Supervision: Oversee daily operations and ensure smooth running of the café during shifts. Delegate tasks and ensure staff productivity.
- Staff Training and Support: Train new baristas and provide ongoing support and feedback. Lead by example in delivering excellent customer service.
- Customer Conflict Resolution: Handle customer complaints or concerns professionally.
- Quality Control: Ensure all beverages and food items meet company standards.
- Administrative Tasks: Assist with scheduling, inventory, and reporting as required by the manager.
- Motivating the Team: Foster a positive work environment and encourage teamwork and morale.
- Health & Safety Compliance: Ensure all safety, sanitation, and hygiene standards are followed.
Education
Bachelor of Science - Hotel and Restaurant Management
Polytechnic University of the Philippines
Manila 01.1996 - 04.2000
High School - undefined
Balara High School
Quezon CitySkills
Office administration
Administrative support
Data entry
Computer skills
Filing
Mail handling
Microsoft Excel
Microsoft Word
Document control
Customer service
Computer proficiency
Time management
Appointment scheduling
Office management
Customer and client relations
Meeting planning
File organization
Calendar management
Documentation and reporting
Recordkeeping
Scheduling
Task prioritization
Minute taking
Documentation and recordkeeping
Report writing
Documentation and control
Records management
Spreadsheet management
Scheduling and calendar management
Letter preparation
Deadline oriented
Workflow optimization
Personal Information
- Citizenship: Filipino
- Date of Birth: 08/27/83
- Gender: Female
- Marital Status: Single
- Place of Birth: Hagonoy, Bulacan
Reffed by: Joel L. Zuñiga ID No: 816982
Subject: Application for Employment – Referred by Mr. Joel Zuñiga
Dear Sir/ Madam,
Good day!
I am writing to express my interest in joining RCCL Crew Management Inc. as a crew member aboard one of your esteemed cruise ships. I was referred to your company by Mr. Joel Zuñiga, who spoke highly of the opportunities and professional environment within your organization.
With my skills, dedication, and passion for excellence in service, I am eager to contribute positively to your team and uphold the standards of Royal Caribbean. I am confident that, with the right training and guidance, I can be a valuable asset to your crew.
Attached are my resume and other necessary documents for your kind consideration. I would be grateful for the opportunity to be part of your prestigious company.
Thank you for your time and consideration.
Respectfully yours,
Glowen B. Famorcan
0945-3174338
Position Desired: Barista/ Administrative
Subject: Application for Barista / Office Administrator Position – Referred by Mr. Joel Zuñiga
Dear Sir/Madam,
Good day!
I am writing to express my sincere interest in any opportunity available for the positions of Barista and/or Office Administrator at RCCL Crew Management Inc. I was referred to your esteemed company by Mr. Joel Zuñiga, who encouraged me to apply and shared his positive experiences working with your team.
I bring with me a strong background in customer service, beverage preparation, and administrative tasks. I am confident in my ability to contribute positively either on board as a Barista or within your office team, providing efficient support and professionalism in all responsibilities assigned to me.
Attached are my resume and credentials for your review. I would be honored to be part of your globally respected organization and contribute to maintaining the high standards of service Royal Caribbean is known for.
Thank you for considering my application. I look forward to the possibility of discussing how I can be a part of your team.
Respectfully yours,
Glowen Baylen Famorcan
0945-3174338
gwen2ot@gmail.com
Timeline
ADMINISTRATIVE ASSISTANT
J & F Divino Dev't Corp.
11.2012 - 07.2024
SALES & MARKETING OFFICER
Gold Edge Assets Holding Corp. to Silver Edge Real Estate Development Corp.
09.2012 - 07.2024
PURCHASING OFFICER
Gold Edge Assets Holding Corp.
07.2011 - 08.2012
BARISTA and TEAM LEADER
BO'S COFFEE
12.2008 - 08.2010
Bachelor of Science - Hotel and Restaurant Management
Polytechnic University of the Philippines
01.1996 - 04.2000
High School - undefined
Balara High School