Reading books


Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Customer service
Problem-solving
Active listening
Product knowledge
Appointment scheduling
Computer proficiency
Microsoft Excel
Customer satisfaction measurement
Product and service solutions
Quality control
Order processing
Product sales
De-escalation techniques
Reading books