Glory Ann Noja
Front Of House Supervisor
Pasig, Metro Manila,00
Summary
Experienced hospitality professional prepared for this role. Proven track record in managing front-of-house operations and delivering outstanding customer service. Known for strong team collaboration and adaptability in dynamic environments. Demonstrates effective communication and leadership skills.
Overview
5
5
years of professional experience
3
3
Languages
Work History
FOH Supervisor
The Happy Hippos Cafe & Restaurant
11.2022 - 01.2026
- Supervised and supported front-of-house staff including servers and
- Ensured high standards of customer service and guest satisfaction
- Managed reservations, seating arrangements, and daily operations
- Handled guest concerns and resolved complaints professionally
- Coordinated with kitchen staff to ensure smooth service flow
- Trained and mentored new team members
- Doing paper works
Front of House/Line Cook
Happy Hippos
02.2022 - 11.2024
- Supported service staff during busy hours
- Assisted customers and maintained dining area cleanliness
- Ensured proper table setup and hygiene standards
- Prepared and cooked menu items according to standard recipes
- Maintained cleanliness and food safety standards
- Assisted in inventory and stock control
- Worked closely with kitchen team during peak hours
- Planning new ideas with the Head Chef
Cashier
Taps & Beans Co
04.2021 - 10.2021
- Ordering bulk orders
- Inventory
- Cash counts
- Daily operations
Server / Barista
Boodle Art & Beyond
11.2020 - 03.2021
Education
Senior high school k12 - Mandaue
University of the Visayas
01.2019
High school - undefined
Paknaan National Highschool
01.2016
Elementary - undefined
Labing Elementary
01.2012
Skills
Guest relations
Food safety compliance
Staff management
Restaurant operations
Staff supervision
Customer service delivery
Team leadership
AWARDS AND ACKNOWLEDGEMENTS
Promoted from Steward to Line Cook and later to FOH Supervisor due to strong performance and leadership. Led a team of staff ensuring smooth daily restaurant operations., Maintained high customer satisfaction and handled guest concerns professionally., Recognized by management for reliability and teamwork., Assisted in increasing sales through upselling and excellent service.
Timeline
FOH Supervisor
The Happy Hippos Cafe & Restaurant
11.2022 - 01.2026
Front of House/Line Cook
Happy Hippos
02.2022 - 11.2024
Cashier
Taps & Beans Co
04.2021 - 10.2021
Server / Barista
Boodle Art & Beyond
11.2020 - 03.2021
High school - undefined
Paknaan National Highschool
Elementary - undefined
Labing Elementary
Senior high school k12 - Mandaue
University of the Visayas