Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Gloria Noval

Gloria Noval

Bustos,Bulacan Region 3 Philippines

Summary

Detail-oriented Administrative Assistant with experience in billing, payroll processing, invoicing, and HR support. Skilled in maintaining accurate financial records, coordinating employee data, and ensuring smooth daily office operations. Known for efficiency, accuracy, and strong organizational skills.

Overview

19
19
years of professional experience

Work History

Administrative Assistant

Skyline Enterprise
02.2012 - 09.2022

Outlined key tasks for various roles

  • Answered and directed phone calls, emails, and other correspondence to ensure effective communication
  • Schedule meetings, appointments, and maintain calendars
  • Prepare reports, presentations, and documents
  • Maintained electronic and physical filing systems for easy access to information
  • Order office supplies and manage inventory
  • Assist in organizing company events or meetings
  • Greeted visitors and provided general support to clients and staff to enhance their experience
  • Handle basic bookkeeping or data entry tasks
  • Prepare and issue invoices to clients or customers
  • Verify billing data for accuracy and completeness
  • Track payments and follow up on outstanding accounts
  • Maintain billing records and financial documentation
  • Coordinate with accounting or finance teams
  • Handle customer inquiries related to billing and payments
  • Managed confidential information with discretion, upholding data protection standards.
  • Supported human resources by assisting with recruitment processes.

Administrative Assistant

Highnest Enterprises
04.2000 - 08.2009
  • Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
  • Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
  • Processed expense claims and invoices to maintain accurate financial records and facilitate timely payments.
  • Provided support to human resources, assisting with recruitment processes and maintaining employee records.
  • Conducted staff inductions and training sessions on administrative procedures to ensure compliance with company policies.
  • Assist in processing employee payroll on a regular schedule
  • Collect, review, and verify timesheets and attendance records
  • Maintain payroll records, including salaries, deductions, and benefits
  • Calculate wages, overtime, and adjustments
  • Handle employee inquiries regarding pay, deductions, and payslips
  • Ensure compliance with tax laws and government contributions
  • Compiled detailed payroll reports and documentation for auditing purposes.

Education

Associate Degree - Computer Science and Information Technology

Asian College of Science and Technology
Baliuag, BUL
01-2000

Skills

  • Microsoft Office proficiency
  • Microsoft Excel
  • Data entry
  • Record keeping
  • Billing
  • Financial data recording
  • Accounting basics
  • Office management
  • Calendar management
  • Event coordination
  • Customer service
  • Time management
  • Communication skills
  • Attention to Detail
  • Problem solving
  • Confidentiality awareness

Timeline

Administrative Assistant

Skyline Enterprise
02.2012 - 09.2022

Administrative Assistant

Highnest Enterprises
04.2000 - 08.2009

Associate Degree - Computer Science and Information Technology

Asian College of Science and Technology
Gloria Noval