Gloria Constancio Baylon

Responding to customer inquiries about products, servoces , account informstion and other customer related product .

Resolving customer issues , provide solution and other relevant information to customer .

Share details , company policies to customer.

Data Entry and documentation , responsible in recording customer interaction, updating data bases , and generation reports.

Maintaining customer satisfaction , providing promt and accurate and helpful responses .

Develop and implement plans to meet customer requirement and objective.

Manage production schedule and coordinate actitvities with manufacturing team.

Coordianting with R & D team for detailing construction , fabrication , evaluating and approving sample for production running .

Following up sample approval from Buyer , monitor production performance and identifying areas of improvement .

Ensuring compliance with all relevance safety , quality and enviromental regulation.

Collaborate ith cross functional team to optimize production process ,

Provide leadership mentorship , fostering positive and productive work environment .

Visiting and evaluating factory

Serves back up with top managerial in solving issues related to work

• Cautiously practiced risk management regarding budgeting and expenditures.
• Drove sales performance improvement through strategic allocation of products across stores based on local demand patterns.
• Worked closely with management in observing and actively monitoring sales.
• Implemented effective markdown strategies to clear slow-moving items without compromising profit margins.

• Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
• Fostered strong relationships with internal stakeholders by providing timely updates on procurement activities and addressing any concerns promptly.
• Negotiated favorable payment terms with suppliers, resulting in improved cash flow management for the company.
• Streamlined procurement processes for increased efficiency and cost savings by implementing effective negotiation strategies.
• Managed supplier contracts to ensure compliance with company policies and legal requirements, safeguarding against potential risks.
• Evaluated potential suppliers based on their ability to meet delivery deadlines, product quality standards, and pricing competitiveness.

• Used equipment properly to avoid workplace hazards or injuries.
• Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
• Set up and adjusted machines for day-to-day operations.
• Participated in training sessions to enhance skills and knowledge.
• Inspected final products for defects and flaws using proper QA procedures.
• Improved production efficiency by optimizing machine settings and conducting routine maintenance.
• Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.