Gless Coniato
Surigao City, Province Of Surigao Del Norte,SUN
Summary
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability and effective communication skills.
Overview
6
6
years of professional experience
Work History
Vessel Crew
Zac Greggor Shipping Line
Surigao City, Province Of Surigao Del Norte, Philippines (Remote)
02.2022 - Current
- Operated loading equipment to facilitate timely shipment of goods.
- Assisted in inventory management, ensuring accurate tracking and organization of supplies.
- Collaborated with team members to optimize workflow efficiency during peak operations.
- Trained new crew members on safety protocols and operational procedures.
- Monitored cargo conditions to maintain quality during transport stages.
- Implemented process improvements that enhanced overall service delivery and reduced delays.
- Conducted regular inspections of shipping containers for compliance with safety standards.
- Led daily briefings to align team objectives and address operational challenges effectively.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
Video Annotation
Alegion
Singapore
06.2021 - Current
- Produced engaging videos that provided viewers with concise summaries or captivating interviews related to the topic at hand.
- Contributed to the development of EMS training materials, including manuals, videos, and online resources.
- Boosted audience engagement through incorporating multimedia elements into articles, such as photos and videos.
- Worked with video editors to synchronize audio with video segments.
- Produced high-quality videos featuring testimonies or creative storytelling that were shared during worship services or on social media platforms.
- DIrected development of web content, e-promotions and other forms of digital media such as video and podcasts.
- Implemented video analysis software into practice sessions for instant feedback on individual skills improvement opportunities.
- Conducted video analysis of both individual player performances as well as entire team dynamics during gameplay situations for further growth opportunities.
- Produced series of impactful promotional videos, significantly boosting online visibility and brand awareness.
- Consistently evaluated individual player performance using video analysis tools to identify areas requiring improvement or reinforcement of skills during practice sessions.
- Conducted thorough video analysis of matches to identify areas for improvement and develop targeted training drills.
Remote Annotation
Alegion
Singapore
01.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Education
Associate of Science - Information Technology
St. Jude Thaddeus Institute of Technology
Surigao City, Province Of Surigao Del Norte, Philippines07-2022
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Attention to detail
- Strong work ethic
- Exceptional customer service
- Memory retention
- Problem-solving skills
- IT troubleshooting
- Video scripting
- Video recording proficiency
- Video annotation
- Promotional video
- Video SEO best practices
- Friendly, positive attitude
Timeline
Vessel Crew
Zac Greggor Shipping Line
02.2022 - Current
Video Annotation
Alegion
06.2021 - Current
Remote Annotation
Alegion
01.2020 - Current
Associate of Science - Information Technology
St. Jude Thaddeus Institute of Technology