Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Awards
References
Timeline
Glenn Javier

Glenn Javier

Group Lead, Operations
Cebu City

Summary

Resourceful and dedicated with excellent analytical skills and a demonstrated commitment to providing great customer service. Strong organizational abilities with proven success in managing various projects and volunteering tasks. Well-rounded and professional team player.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Team Leader

Wipro Ltd.
Cebu City
12.2021 - 03.2024
  • Facilitated regular team meetings to ensure alignment on objectives and strategies
  • Maintained high-performing team
  • Identified and addressed potential problems before it affecting customer experience
  • Held regular meetings to ensure alignment with workflow and to ensure team members were on track to meet deadlines
  • Ensured team adhered to coding standards and best practices
  • Established high-performance team culture that increased productivity
  • Resolved conflicts between team members in professional and timely manner.

Group Leader

Wipro LTD
Cebu City
03.2024 - Current

· Providing direction and guidance

· Understanding the strengths and weaknesses of team members

· Organizing tasks and setting goals

· Upholding the vision of the group

· Solving problems and resolving conflicts

· Analyzing and reporting on performance

· Analyze business requirements and customer needs

· Research methods to improve operations and reduce costs

· Provide administrative support (e.g. updating inventory)

· Ensure compliance with company policies and regulations

Moderator

Wipro Ltd.
6 2018 - 9 2019
  • Facilitated regular team meetings to ensure alignment on objectives and strategies
  • Maintained a high-performing team
  • Identified and addressed potential problems before they affected customer experience
  • Held regular meetings to ensure alignment with workflow and to ensure team members were on track to meet deadlines
  • Ensured the team adhered to coding standards and best practices
  • Established a high-performance team culture that increased productivity
  • Resolved conflicts between team members in a professional and timely manner.

Subject Matter Expert

Wipro Ltd.
09.2019 - 11.2021
  • Facilitated regular team meetings to ensure alignment on objectives and strategies
  • Maintained a high-performing team
  • Identified and addressed potential problems before they affected customer experience
  • Held regular meetings to ensure alignment with workflow and to ensure team members were on track to meet deadlines
  • Ensured the team adhered to coding standards and best practices
  • Established a high-performance team culture that increased productivity
  • Resolved conflicts between team members in a professional and timely manner.

Education

Bachelor of Science - Information Technology

Saint Columban College, Pagadian City
06.2014 - 03.2018

Saint Columban College, Pagadian City

  • Member of Grand Student Council

Skills

Leadership and Teamwork

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Roles And Responsibilities

  • Facilitated regular team meetings to ensure alignment on objectives and strategies
  • Maintained a high-performing team.
  • Identified and addressed potential problems before they affected customer experience.
  • Held regular meetings to ensure alignment with workflow and to ensure team members were on track to meet deadlines
  • Ensured the team adhered to coding standards and best practices.
  • Established a high-performance team culture that increased productivity.
  • Resolved conflicts between team members in a professional and timely manner.

Awards

Graduated with a service award as part of the Grand Student Council officer.

References

Available upon request.

Timeline

Group Leader - Wipro LTD
03.2024 - Current
Team Leader - Wipro Ltd.
12.2021 - 03.2024
Subject Matter Expert - Wipro Ltd.
09.2019 - 11.2021
Saint Columban College - Bachelor of Science, Information Technology
06.2014 - 03.2018
Moderator - Wipro Ltd.
6 2018 - 9 2019
Glenn JavierGroup Lead, Operations