Glenn Atampar
Metro Manila
Summary
Dynamic and results-oriented professional with a proven track record at Genpact, where I exceeded monthly targets through exceptional negotiation and account management skills. Demonstrated ability in payment arrangements and fostering customer relationships. Adept at collaborating across roles, evidenced by efficient teamwork at Agbeam Inc. and OChicken Food and Beverage Store, enhancing operational efficiency and service quality.
Overview
4
4
years of professional experience
Work History
Collections Agent
Genpact
06.2023 - Current
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Processed payments and applied to customer balances.
- Exceeded monthly targets consistently as a result of strong negotiation skills combined with effective account management strategies.
- Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
Farm Laborer
Agbeam Inc.
04.2022 - 04.2023
- Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
- Cultivated soil, sowed crops, and controlled weeds by slashing or chemical spraying.
- Watered plants during growing seasons and closely monitored crops for growth progress or issues.
- Improved farm efficiency through proper maintenance of farm equipment and machinery.
- Contributed to overall farm cleanliness by regularly removing debris from fields following harvests.
- Managed inventory levels of various supplies including seeds, fertilizers, ensuring timely reordering when necessary.
- Cleaned, repaired and maintained farm machinery and tools to keep resources in good working condition.
Service Crew
OChicken Food and Beverage Store
02.2021 - 03.2022
- Collaborated with team members to meet high standards of service during peak hours.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
Education
Information Communication Technology
Blessed Christian School De Sta. Rosa
Sta. Rosa Laguna, Philippines04.2019
Skills
- Payment arrangement
- Skip tracing
- Collections processing
- Account management
- Farm equipment operation
- Crops harvesting
- Crop cultivation expertise
- Heavy lifting
- Verbal and written communication
- Customer service
Timeline
Collections Agent
Genpact
06.2023 - Current
Farm Laborer
Agbeam Inc.
04.2022 - 04.2023
Service Crew
OChicken Food and Beverage Store
02.2021 - 03.2022
Information Communication Technology
Blessed Christian School De Sta. Rosa
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