Insurance and Real Estate Industry
Glen Ford Bumanglag
Senior Sales Manager
Bgy. No. 44 Zamboanga
Summary
Dynamic Sales Operations Manager with a proven track record at HGC Construction Services, excelling in sales leadership and pipeline management. Achieved significant revenue growth by streamlining processes and fostering teamwork. Skilled in business intelligence and problem-solving, I drive efficiency and cultivate strong client relationships to exceed sales targets.
Overview
30
30
years of professional experience
Work History
Sales Operations Manager /Business Owner
HGC Construction Services
01.2023 - Current
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
- Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.
- Implemented systems and procedures to increase sales.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Sales Manager
Dolce Queen Cakes and Desserts
01.2020 - 12.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Sales Branch Manager
CareHealth Plus, Inc.
01.2018 - 12.2019
- Developed strong relationships with clients, resulting in increased customer satisfaction and loyalty.
- Collaborated with senior management to develop annual budgets, forecast revenue projections, and set sales goals.
- Increased sales revenue by implementing strategic marketing plans and effective sales techniques.
- Managed a team of sales professionals, providing coaching and support to improve overall performance.
- Negotiated lucrative contracts with suppliers that resulted in cost savings without compromising on product quality or availability.
- Exceeded sales targets by effectively managing branch operations and driving a high-performance sales culture.
- Implemented an effective referral program that generated significant new leads for the sales team, contributing to increased revenue growth.
Sales Branch Manager
Caritas Health Shield, Inc.
01.2016 - 12.2018
- Optimized branch operations by streamlining processes, improving team communication, and enhancing customer service standards.
- Successfully managed complex customer complaints and resolved issues in a timely manner, resulting in higher levels of client satisfaction and repeat business.
- Expanded the client portfolio by networking at industry events and establishing strategic partnerships with complementary businesses.
- Launched new products and services, ensuring successful market penetration and growth.
- Managed branch sales, customer service, finances and recordkeeping.
School Nurse II
Department Of Education
01.2014 - 12.2016
- Served as a resource for faculty and staff by providing training on first aid, CPR, and other health-related topics.
- Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
- Promoted a healthy school environment through regular inspections, identifying potential hazards and recommending corrective actions.
- Improved overall student health by implementing comprehensive health education programs and preventive measures.
- Educated students on various health topics to promote overall health and wellbeing.
- Oversaw health services for school of [Number] students and faculty.
Bancassurance Sales Officer
SunlifeGrepa, Inc.
01.2011 - 12.2014
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about [Product or Service].
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Sales Supervisor
Selecta Walls, Inc.
01.2009 - 12.2011
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
Medical Sales Representative
Diethelm Philippines, Inc.
01.1998 - 12.2009
- Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
- Implemented successful marketing strategies for new product launches, resulting in high adoption rates among healthcare providers.
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
- Optimized territory management by regularly analyzing sales data and adjusting strategies accordingly, maximizing efficiency.
- Supplied hospitals and physicians with in-depth information on [Product or Service].
- Conducted informative presentations for physicians and other healthcare professionals, enhancing the understanding of product benefits and features.
- Facilitated upselling by cultivating productive relationships with clients, doctors' office staff and clinical center personnel.
- Completed thorough competitor analysis to understand market trends and identify areas of opportunity for growth.
Full Court Supervisor
PLS PETRON, Inc.
01.1997 - 12.1998
- Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
- Developed strong relationships with suppliers, negotiating favorable contracts to secure high-quality materials at competitive prices.
- Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
- Improved employee performance with comprehensive training programs tailored to individual skillsets and job requirements.
- Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.
Dining Crew Member
Chowking Food Corporation
04.1996 - 12.1997
- Received praise from customers regularly due to exceptional service provided throughout their meal.
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Coordinated with other Dining Crew Members during high-traffic periods for optimal teamwork and efficiency in serving guests swiftly.
- Maintained clean and sanitary dining areas for an enjoyable dining experience.
- Set up tables according to restaurant guidelines, presenting a welcoming ambiance for diners upon arrival.
- Enhanced customer satisfaction by providing efficient and friendly table service.
Education
Bachelor of Science - Nursing
Mariano Marcos State University
Batac City, Province Of Ilocos Norte, Philippines 04.2001 -
Skills
Sales leadership
Sales training
Pipeline management
Territory management
Prospect management
Business intelligence
Salesforce optimization
Sales targeting
Teamwork and collaboration
Problem-solving
Affiliations
- International Council of Nurses
Additional Information
Chartered Club President - TIATEC The Ilocano Ambassadors Eagles Club (NLRXVIII)
Club President - San Nicolas Airsoft Team
3rd Degree Brother - Knights of Columbus Circle 1810
Lifetime Member - Knights of Nigthingale
Active Member - NREA National Real Estate Association of the Philippines
Interests
Basketball
Active Player as Point Guard and currently a player of Team BRADI.
Timeline
Sales Operations Manager /Business Owner
HGC Construction Services
01.2023 - Current
Sales Manager
Dolce Queen Cakes and Desserts
01.2020 - 12.2023
Sales Branch Manager
CareHealth Plus, Inc.
01.2018 - 12.2019
Sales Branch Manager
Caritas Health Shield, Inc.
01.2016 - 12.2018
School Nurse II
Department Of Education
01.2014 - 12.2016
Bancassurance Sales Officer
SunlifeGrepa, Inc.
01.2011 - 12.2014
Sales Supervisor
Selecta Walls, Inc.
01.2009 - 12.2011
Bachelor of Science - Nursing
Mariano Marcos State University
04.2001 -
Medical Sales Representative
Diethelm Philippines, Inc.
01.1998 - 12.2009
Full Court Supervisor
PLS PETRON, Inc.
01.1997 - 12.1998
Dining Crew Member
Chowking Food Corporation
04.1996 - 12.1997