GLENDA EHARA NASOL
Tagum City
Summary
Experienced administrative staff with a strong background in office operations, document handling, and team support. Reliable, detail-oriented, and committed to maintaining efficient workflow and organizational systems.
Overview
28
28
years of professional experience
17
17
years of post-secondary education
Work History
Self-employed: Networking Business and Online Selling
JC Premiere
Tagum City
2018.08 - 2022.10
- Increased franchise and product sales by 40% through strategic marketing on social media platforms.
- Managed online operations, including chatbot automation and website maintenance.
Hospital Administrator/Administrative Officer
Cruzado Medical Hospital
Pikit, North Cotabato
2014.11 - 2016.11
- Managed daily administrative operations and staff coordination.
- Implemented hospital policies with full compliance.
- Improved workflow efficiency by 85%. Ensured full hospital PhilHealth insurance claims for in-patients.
- Maintained records and supported accreditation processes.
Online Admin Assistant to the Medical Director
Cruzado Medical Hospital
Davao City
2009.01 - 2014.01
- Drafted hospital policies and procedures.
- Conducted benchmarking and research to address hospital issues.
- Attended regular virtual meetings and on-site reviews.
- Part-Time
NGO Fieldworker Volunteer
REACH Inc.
Davao City
2008.01 - 2014.01
- Provided academic support to high school and college students, resulting in a 100% graduation and passing rate.
- Part-Time
Government Employee (Statistician/Asst. Provincial Officer)
National Statistics Office
Davao City And Mati City
1995.04 - 2007.01
- Addressed statistical and operational challenges, leading to an improvement in national performance ranking from top 76 to top 26.
Education
Master of Arts - Hospital Administration
San Pedro College
Davao City 2009.01 - 2016.01
Master of Science - Developmental Administration
University of Southeastern Philippines-Obrero Campus
1997.01 - 2000.01
Bachelor of Science - Industrial Engineering
Ateneo de Davao University
1986.01 - 1993.01
Skills
- Office administration
- Document management
- Policy implementation
- Time management
Policy development and implementation
Computer skills
Teamwork and collaboration
Customer service
Problem-solving
Flexible and adaptable
Accomplishments
- Networking & Online Selling, Boosted franchise and product sales by 40.
- Hospital Administrator, Organized hospital systems with full policy implementation. Resolved staff concerns, avoiding a labor dispute. Secured Level 1 accreditation by meeting all government requirements. Eliminated chart misplacement issues, leading to 100% in-patients’ PhilHealth hospital claims.
- Online Admin Assistant, Identified 70% of operational issues. Helped develop 100% of hospital policies and procedures completion.
- NGO Fieldworker Volunteer, Supported students, achieving 100% graduation and passing rate.
- Statistician / Assistant Provincial Head, Raised national ranking from top 76 to top 26.
Training
- Virtual Assistant Training
- Facebook ads
- ChatGPT
- Chatbot Automation
- Canva
Timeline
Self-employed: Networking Business and Online Selling
JC Premiere
2018.08 - 2022.10
Hospital Administrator/Administrative Officer
Cruzado Medical Hospital
2014.11 - 2016.11
Online Admin Assistant to the Medical Director
Cruzado Medical Hospital
2009.01 - 2014.01
Master of Arts - Hospital Administration
San Pedro College
2009.01 - 2016.01
NGO Fieldworker Volunteer
REACH Inc.
2008.01 - 2014.01
Master of Science - Developmental Administration
University of Southeastern Philippines-Obrero Campus
1997.01 - 2000.01
Government Employee (Statistician/Asst. Provincial Officer)
National Statistics Office
1995.04 - 2007.01
Bachelor of Science - Industrial Engineering
Ateneo de Davao University
1986.01 - 1993.01