glen decrito
Janiuay iloilo philippines,philippines
Summary
Personable Salon Manager with proven experience managing day-to-day salon operations, from customer intake procedures to staff behaviour and opening and closing procedures. Skilled in setting goals for staff members, evaluating performance and providing guidance and training. Leads salon staff in providing excellent services and maximising salon profit.
Overview
13
13
years of professional experience
Work History
Beauty Salon Manager
nhanzy hair salon
E lopez st. jaro iloilo city, philippines
02.2013 - 07.2026
- Managed all areas of salon operations and appearance to maintain aesthetics and quality standards.
- Managed daily salon operations, scheduling staff shifts and overseeing client bookings for optimal service delivery.
- Utilised successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base.
- Handled customer complaints with professionalism, resolving issues promptly to maintain a high level of service.
- Addressed customer problems quickly to meet service standards and increase loyalty and satisfaction.
- Implemented rigorous hygiene and cleanliness standards across all salon areas, adhering to health and safety regulations.
- Coordinated salon events and promotions, increasing brand visibility and attracting a broader clientele.
- Placed orders and monitored shelf stock to maintain consistent supply and inventory.
Education
A-Levels -
Ubian Elementary school
janiuay iloilo 2001 - 2007
GCSEs -
Quipot national high school
janiuay iloilo 2007 - 2010
Skills
- Inventory management
- Hygiene standards
- Quality assurance
- Sales strategies
- Customer service quality
- Client relations
- Salon coordination
- Team leadership
- Staff management
- Decision making
- Friendly
- Customer service
Timeline
Beauty Salon Manager
nhanzy hair salon
02.2013 - 07.2026
GCSEs -
Quipot national high school
2007 - 2010
A-Levels -
Ubian Elementary school
2001 - 2007