Gleiza Urbano
Admin Assistant
Rosales, Province Of Pangasinan
Summary
Dedicated Administrative Assistant with a proven track record at Super Shopping Market Inc, excelling in office administration and customer service. Expert in Microsoft Excel and fostering professional relationships, significantly enhancing document organization and customer satisfaction. Demonstrates exceptional computer skills and a commitment to confidentiality, contributing to a positive and efficient work environment.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
Super Shopping Market Inc
11.2008 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained an organized filing system for all fixed asset-related documents, allowing for easy retrieval during audits or internal reviews.
- Managed disposal process for obsolete or excess assets, ensuring proper documentation, approvals, and recording in the fixed asset register.
- Reduced discrepancies in asset records by conducting periodic physical inventory counts and reconciling differences with accounting records.
- Provided ongoing support to new tenants during the move-in process, assisting with paperwork completion and coordinating logistics as needed.
- Conducted property tours for prospective tenants, showcasing amenities and answering questions about the community.
- Created a welcoming atmosphere for tenants by maintaining clean common areas and addressing any concerns regarding building appearance or maintenance.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Processed both cash and card purchases and returns.
Cashier
Magic Group Of Companies, Central Office
11.2006 - 07.2007
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Magic Group Of Companies, Central Office
11.2006 - 07.2007
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
RRJ
05.2006 - 11.2006
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Education
Bachelor of Science - Computer Science
St. Rose College
Paniqui, Province Of Tarlac, Philippines 04.2001 -
Skills
Office administration
Administrative support
Data entry
Computer skills
Microsoft Excel
Customer service
Appointment scheduling
Excel spreadsheets
Customer relations
Deadline oriented
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Elementary (A2)
Software
Microsoft office
Slideshow
Work Preference
Work Type
Part TimeLocation Preference
RemoteImportant To Me
Healthcare benefitsWork from home optionFlexible work hoursCareer advancementWork-life balanceCompany CulturePersonal development programsTimeline
Administrative Assistant
Super Shopping Market Inc
11.2008 - Current
Cashier
Magic Group Of Companies, Central Office
11.2006 - 07.2007
Cashier
Magic Group Of Companies, Central Office
11.2006 - 07.2007
Cashier
RRJ
05.2006 - 11.2006
Bachelor of Science - Computer Science
St. Rose College
04.2001 -