Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gladys Myssel Robledo

Account Manager
Makati City

Summary

Personable and results-driven individual with strong ability to build and maintain professional relationships. Possesses in-depth understanding of client management and sales strategies, with expertise in negotiation and communication. Committed to driving client success and fostering long-term business growth.

Overview

7
7
years of professional experience

Work History

Key Account Manager

Lazada E-Services Philippines Inc.
Taguig City
06.2023 - Current
  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability. Currently handling SharkNinja and helped them grow their sales up to 1000%
  • Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
  • Strengthened client relationships through regular communication and effective problem solving.

Account Manager

Tier One Entertainment
Taguig City
08.2022 - 03.2023
  • End-to-end management of deliverables by tracking, monitoring, and meeting client's KPI per branded campaigns
  • Creating proposals for potential sponsorship/tactical deals
  • Secured sponsorship account for Blacklist International MLBB Team
  • Handled brand activations, product samplings, trade shows, and events for FMCG brands MILO and MAGGI under Nestlé Philippines account with over P20 million of agency sales revenue contribution annually
  • Handles day-to-day client servicing, reporting, and ensures directives and communication plan are properly implemented
  • Monitors quality execution of day-to-day projects by collaborating with Project Managers overseeing various trade accounts, brand ambassador, and field representatives deployed Luzon-wide
  • Spearheaded agency pitch participations by working with internal strategic partners (Project Management, Creatives & Communication, and Digital Solutions)
  • Ensures project efficiency by tracking and monitoring of project expenses, cashflows, distributions and monthly billings to client

Account Executive

Primer Group of Companies
Manila
04.2021 - 08.2022
  • Closely working with brand managers/marketing of affiliated brands Birkenstock, The North Face, Dr. Martens, Herschel, FOX, and Columbia as a liaison for their monthly production campaigns and meet strict deadlines
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Drove successful campaign launches, coordinating with marketing and product development teams to ensure alignment with customer needs.

Account Executive

Team On Ground Inc.
Makati City
04.2019 - 02.2021
  • End-to-end management of deliverables by tracking, monitoring, and meeting client's KPI per branded campaigns
    Creating proposals for potential sponsorship/tactical deals
    Secured sponsorship account for Blacklist International MLBB Team
    Handled brand activations, product samplings, trade shows, and events for FMCG brands MILO and MAGGI under Nestlé Philippines account with over P20 million of agency sales revenue contribution annually
    Handles day-to-day client servicing, reporting, and ensures directives and communication plan are properly implemented
    Monitors quality execution of day-to-day projects by collaborating with Project Managers overseeing various trade accounts, brand ambassador, and field representatives deployed Luzon-wide
    Spearheaded agency pitch participations by working with internal strategic partners (Project Management, Creatives & Communication, and Digital Solutions)
    Ensures project efficiency by tracking and monitoring of project expenses, cashflows, distributions and monthly billings to client

Account Executive

Market Connect Inc.
11.2018 - 04.2019
  • Handled day-to-day client servicing, reporting, and ensures directives and communication plan under 3M Philippines
  • Collaborated with Creatives and Social Media team to produce quality execution of projects handled and pitch participations
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.

Account Executive

Sky Cable Corporation.
Quezon City
12.2017 - 09.2018

Acquired new accounts and conducted upselling of new services/products by maintaining relationship with existing accounts
Generated sales strategies and action plans to win accounts and territories
Monitored BSR (Business Saturation Report) of assigned territories and accounts that has potential business opportunities

Education

Bachelor of Arts - Communication Arts

Adamson University
04.2001 -

Skills

  • Account Management

  • E-commerce Platform Management

  • Business development

  • Account development

  • Cross-functional collaboration

  • Clients Servicing

  • Project Management

  • Data Management & Reporting Tools

  • Google Workspace

Timeline

Key Account Manager

Lazada E-Services Philippines Inc.
06.2023 - Current

Account Manager

Tier One Entertainment
08.2022 - 03.2023

Account Executive

Primer Group of Companies
04.2021 - 08.2022

Account Executive

Team On Ground Inc.
04.2019 - 02.2021

Account Executive

Market Connect Inc.
11.2018 - 04.2019

Account Executive

Sky Cable Corporation.
12.2017 - 09.2018

Bachelor of Arts - Communication Arts

Adamson University
04.2001 -
Gladys Myssel RobledoAccount Manager