Gladys Roaring
Rosario
Summary
Your Extraordinary Virtual Assistant Delivering Exceptional Support Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Virtual English ESL Tutor
ENGOO
04.2023 - Current
- Conduct virtual one-on-one language tutoring sessions with ESL students
- Teach fundamental English language skills, including grammar, vocabulary, pronunciation, listening, comprehension, speaking, and writing
- Provide constructive feedback and guidance to students to help them improve their language proficiency and confidence
- Foster a supportive and inclusive learning environment that encourages cultural exchange and mutual respect among students.
Virtual Bookkeeper
MAB ONLINE ACCOUNTING AND BOOKKEEPING
01.2023 - 03.2023
- Record and categorize financial transactions, including sales, purchases, expenses, and payments, through QuickBooks Online ensuring proper documentation and adherence to accounting principles
- Reconcile bank statements and credit card transactions to ensure accurate recording of all financial activities
- Maintain confidentiality and security of financial data, ensuring compliance with data protection and privacy regulations.
Compliance Audit Supervisor
S & R MEMBERSHIP SHOPPING
10.2018 - 06.2019
- Supervise a team of compliance auditors, providing guidance, training, and performance evaluations to ensure the effective execution of audits
- Plan and schedule compliance audits based on risk assessments, business priorities, and regulatory obligations
- Prepare detailed audit reports summarizing findings, recommendations, and action plans for management review and corrective actions
- Provide compliance training and guidance to employees, raising awareness of regulatory requirements and promoting a culture of compliance throughout the organization.
Executive - Premium and Corporate Services
AL ANSARI EXCHANGE LLC
08.2011 - 05.2017
- Receive and review incoming email correspondence from customers regarding bank and remittance transactions
- Verify the accuracy and completeness of customer information, transaction details, and supporting documents
- Coordinate with the accounting department to record and reconcile remittance transactions in the general ledger
- Collaborate with internal teams, such as compliance and risk management, to ensure adherence to anti-money laundering (AML) and Know Your Customer (KYC) regulations.
Administrative Assistant
BANCO DE ORO UNIVERSAL BANK
01.2010 - 04.2011
- Assist with general administrative tasks such as managing phone calls, emails, scheduling appointments, and maintaining calendars
- Prepare, review, and maintain real estate documents, contracts, leases, and agreements
- Assist in processing financial transactions, including rent collection, security deposits, and vendor invoices
- Maintain accurate records of financial activities.
Junior New Accounts Teller
AYALA PROPERTY MANAGEMENT CORPORATION
05.2009 - 12.2009
- Assist with general administrative tasks such as managing phone calls, emails, scheduling appointments, and maintaining calendars
- Prepare, review, and maintain real estate documents, contracts, leases, and agreements
- Assist in processing financial transactions, including rent collection, security deposits, and vendor invoices
- Maintain accurate records of financial activities.
Education
Bachelor of Science in Commerce - Management of Financial Institution -
University of Batangas
Skills
Attention to Detail
Collaboration
Communication Skills
Critical Thinking
Customer Service
Disciplined
Fair and Respectful
Flexibility
Highly Professional
Innovative
Interpersonal Skills
Leadership Skills
Multi-tasking
Positive Attitude
Problem Solving
Team Member
Time Management
Google Calendar
Google Site
Google Meet
Google Docs
Google Sheet
Google Drive
Google Mail
Slack
Viber
Messenger
TikTok
Telegram
Zoom
Skype
Canva
Microsoft Word
Microsoft Office
Microsoft PowerPoint
QuickBooks
Online Teaching
Language Immersion
Teaching strategies
Job Titles
- Virtual General Assistant
- Virtual Executive Assistant
- Virtual Bookkeeper
- Social Media Manager
Trainings And Seminars
- Bookkeeping (QuickBooks Certified)
- Copywriting
- Basic Facebook Ads
- Social Media Marketing
- Video Editing
- Shopify Management
- Graphic Design
- WordPress
- Amazon E-commerce Product Knowledge
- QuickBooks Navigation
- Lead Generation
- Xero Navigation
- Leadership Training
- Customer Service and Telephone Etiquette
- Anti-Money Laundering
- Cash Handling and Cash Services
- Signature Verification and Fraud
References
- Shereen Maralit, S & R Membership Shopping, Audit Supervisor, +639913395660
- Juliefer S. Zuniega, VATP, Content Moderator, +639171236114
- Maria Fatima Garcia, S & R Membership Shopping, Sales Auditor Staff, +639066346973
- Gwendolyn Sison, PAMI, Vice President - HR Dept, +639209525515
- Jelai Apuntar, S & R Membership Shopping, HR Associate, +639278211257
- Mohammed Dawsar Trabusi, Al Ansari Exchange LLC, Supervisor - Premium, +971551126767
- Samantha Joy Mejala, Beyond the Crust, Counter and Customer Service, +639278204605
- Romina Casalme, Al Ansari Exchange LLC, Executive, +971503291941
- Rosalinda Dolores, Beyond the Crust, Store Manager, +639381242422
- Ness Dimaculangan, Al Ansari Exchange LLC, Software Support, +971569617495
Timeline
Virtual English ESL Tutor
ENGOO
04.2023 - Current
Virtual Bookkeeper
MAB ONLINE ACCOUNTING AND BOOKKEEPING
01.2023 - 03.2023
Compliance Audit Supervisor
S & R MEMBERSHIP SHOPPING
10.2018 - 06.2019
Executive - Premium and Corporate Services
AL ANSARI EXCHANGE LLC
08.2011 - 05.2017
Administrative Assistant
BANCO DE ORO UNIVERSAL BANK
01.2010 - 04.2011
Junior New Accounts Teller
AYALA PROPERTY MANAGEMENT CORPORATION
05.2009 - 12.2009
Bachelor of Science in Commerce - Management of Financial Institution -
University of Batangas