Gladys Rabino
Batangas
Summary
Experienced Medical Assistant with 9 years of expertise in a private hospital's Outpatient Department, specializing in comprehensive ophthalmology. Proficient in managing a wide range of eye diseases and general eye conditions, with strong skills in operating ophthalmic equipment and eye machines. Adept at taking detailed patient histories and handling patient interactions with empathy and professionalism. Demonstrates excellent multitasking abilities and a strong commitment to continuous learning and professional development.
Overview
5
5
years of professional experience
Work History
Medical Secretary
Medix Medical Center
Batangas
03.2024 - Current
- Prepared patient charts for physicians prior to appointments, including updating existing information.
- Scheduled laboratory tests, imaging studies and other procedures as requested by the physician.
- Answered incoming calls in a professional manner and directed them to the appropriate personnel.
- Maintained accurate patient records and filing systems according to established policies and procedures.
- Responded to inquiries from patients regarding billing, scheduling and appointment changes.
- Coordinated referrals between primary care physicians and specialists as required.
- Processed payments for co-pays or services rendered using computerized billing software programs.
- Monitored patient messages sent via email or phone message system and responded accordingly.
Owner
Autumn and Bloom Flower Shop
Batangas
02.2020 - Current
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Analyzed industry trends to develop competitive strategies.
Education
Some College (No Degree) - Practical Nursing
Saint Agustin School of Nursing
Batangas 05-2011
Skills
- Billing support
- Critical thinking abilities
- Customer Service
- Office reception
- Payment Collection
- Provider Relations
Timeline
Medical Secretary
Medix Medical Center
03.2024 - Current
Owner
Autumn and Bloom Flower Shop
02.2020 - Current
Some College (No Degree) - Practical Nursing
Saint Agustin School of Nursing
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