Gladys Agcaoili Sevilla
Purok-7 Sinili, Santiago City,Isabela
Summary
Dedicated and hardworking Housekeeping Professional with experience maintaining high standards of cleanliness, hygiene, and organisation in hospitality environments. Skilled in room cleaning, bed making, linen and laundry handling, bathroom sanitation, dusting, vacuuming, mopping, and restocking supplies. Strong attention to detail with the ability to manage multiple cleaning tasks efficiently while meeting time and quality standards. Reliable, organised, and able to work independently or as part of a team, with a commitment to creating clean, comfortable, and welcoming environments for guests.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Front Desk Receptionist
Radisson Hotel Brunei Darussalam
09.2011 - 03.2013
- Greeted visitors, checked them in, verified identification, and directed them to their destinations, ensuring a welcoming first impression.
- Answered and routed phone calls, responded to emails, and served as main point of contact for inquiries, facilitating effective communication.
- Maintained cleanliness and organisation of front desk throughout shifts, promoting a professional environment.
Housekeeping Attendant
The Contemporary Hotel
Manila
06.2008 - 03.2010
- Cleaning and sanitizing bathrooms, including toilets, showers, and sinks.
- Cleaning and disinfecting kitchens, appliances, and countertops.
- Restocked and organised toiletries and cleaning products to ensure availability for cleaning tasks.
- Maintained well-organised cleaning cart with necessary supplies to streamline cleaning processes.
- Monitored and reported low stock of supplies and equipment to facilitate timely replenishment.
Education
VOCATIONAL - CAREGIVING NC II - Caregiving NC II
Southern Isabela College of Arts and Trades (SICAT)
Santiago City, Isabela06-2023
Bachelor of Science in Hotel and Restaurant Management - Hotel and Restaurant Management
University of La Salette – Santiago City
Santiago City01-2008
SECONDARY -
Rizal National High School
Santiago City01-2004
Skills
- Room cleaning and sanitising
- Bed making and linen changing
- Bathroom and kitchen cleaning
- Proper use of cleaning products and equipment
- Waste disposal and maintaining hygiene standards
- Restocking toiletries and room supplies
- Attention to detail and cleanliness
- Time management and ability to work efficiently
- Ability to follow instructions and safety procedures
- Reliable, hardworking, and trustworthy
- Good communication and teamwork
- Respectful and professional attitude
- Ability to work independently with minimal supervision
Personal Information
- Age: 40
- Date of birth: 09/21/1986
- Civil Status: Single
- Height: 152.4 CM
- Weight: 55kg
- Citizenship: Filipino
- Religion: Roman Catholic
- Father's First Name: Renato
- Father's Last Name: Sevilla
- Mother's First Name: Susan
- Mother's Last Name: Antonio
- Passport No.: P3349309B
- Passport Issued Date: 09/25/2019
- Passport Expiry Date: 09/24/2029
Certification
- Certificate of Completion - English Language, Technical Education & Skills Development Authority, Southern Isabela College of Arts and Trades (SICAT), Santiago City, Isabela, Philippines, 2023-07-17
- Certificate of Completion - Caregiving, Technical Education & Skills Development Authority, Southern Isabela College of Arts and Trades (SICAT), Santiago City, Isabela, Philippines, 2023-07-17
- National Certificate II- Callang General Hospital, Santiago City, Isabela, Philippines, 2023-05-25, 2023-06-14
- Certificate of Completion - Hilot (Wellness Massage), Technical Education & Skills Development Authority, Southern Isabela College of Arts and Trades (SICAT), Santiago City, Isabela, Philippines, 2023-06-12
- National Certificate II, Santiago North Central School SPED Center, Santiago City, Philippines, 2023-05-02, 2023-05-23
- Certificate of Appreciation - Standard First Aid and Basic Life Support (CPR with AED Training), PHILIPPINE Red Cross - Santiago City Chapter, Santiago City, Philippines, 2023-04-07
- Career Planning Seminar, University of La Sallette, Santiago City, Philippines, 2007-01-15
- Certificate of Participation - Superferry (APEX by Experience Program), Superferry, Philippines, 2007-11-01, 2007-11-30
Person to Contact Incase of Emergency
- Name: Susan A. Antonio
- Relation: Mother
- Contact No. : 09169712221
Timeline
Front Desk Receptionist
Radisson Hotel Brunei Darussalam
09.2011 - 03.2013
Housekeeping Attendant
The Contemporary Hotel
06.2008 - 03.2010
VOCATIONAL - CAREGIVING NC II - Caregiving NC II
Southern Isabela College of Arts and Trades (SICAT)
Bachelor of Science in Hotel and Restaurant Management - Hotel and Restaurant Management
University of La Salette – Santiago City
SECONDARY -
Rizal National High School