JOHN RAY MORENO
Tacloban City, Province Of Leyte,LEY
Summary
Experienced retail manager with a strong background in retail management. Successfully coordinated store operations and enhanced customer satisfaction. Demonstrated leadership in staff training, inventory management, and sales optimization. Adept at improving operational efficiency, implementing merchandising strategies, and fostering a positive team environment to drive revenue growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Marites Store
09.2011 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
Asian Development Foundation College
P. Burgos St.06-2028
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Stock management
- Store opening and closing
- Incident reports
Accomplishments
- Achieved a Certificate from Hotel La Rica by completing The Proper Training in Food & Beverage for Cruise Ship standard with accuracy and efficiency.
- Achieved a 99% performance score at Hotel La Rica by delivering exceptional front desk customer service and ensuring seamless guest experiences.
Certification
- Received a Certificate of Participation from Hotel La Rica on April 25, 2024, acknowledging active contribution to front desk operations and commitment to exceptional customer service.
Timeline
Assistant Store Manager
Marites Store
09.2011 - Current
High School Diploma -
Asian Development Foundation College
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