Giselle Balataria Casinillo
Lilo-an
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks efficiently in fast-paced environments. Acknowledged for proactive problem-solving and optimizing processes to drive team objectives.
Overview
11
11
years of professional experience
Work History
Product Analyst
WIPRO INC
04.2022 - Current
- Analyzed potential risks and evaluated their impact on the organization's financial assets
- Conducted risk assessments on various products and services to identify potential threats and recommend mitigations
- Developed risk management plans and strategies that align with business objectives
Technical Associate
CONCENTRIX (formerly Convergys)
01.2019 - 04.2022
- Responded to customer inquiries and provided solutions to their concerns
- Handled customer complaints and grievances in a professional manner
- Maintained accurate customer records and updates
Store Head
CEBU HIQ MANUFACTURING CORP
07.2017 - 01.2019
- Developed and maintained relationships with new and existing clients
- Conducted sales presentations to potential clients and closed deals
- Provided excellent customer service, addressing and resolving any issues or concerns
Production Worker/Machine Operator
MURAMOTO AUDIO-VISUAL PHILS. INC
10.2014 - 01.2015
- Machine & Metal Operator
Production Worker
MONDE NISSIN CORPORATION
04.2014 - 09.2014
- Machine & Food Processing
Education
Bachelor of Science - Civil Engineering
COLEGIO de SAN ANTONIO DE PADUA
Diploma - Computer Hardware Servicing
ST. JAMES ACADEMY OF SKILLS TECHNOLOGY, INC.
Compostela, Cebu04-2014
High school or equivalent -
LILOAN NATIONAL HIGH SCHOOL
Liloan, Cebu04-2012
Skills
- Statistical modeling
- Pricing strategy
- Product issue resolution
- Multitasking
- Competitive Analysis
- Problem-solving abilities
- Branding
- Trend forecasting
- Multitasking Abilities
References
- Mervina Jumag, Production Supervisor, CONCENTRIX (formerly Convergys), J Centre Mall, Mandaue City, Cebu, (+63) 917-117-9399
- Dianne Rose Cabellon, Showroom Supervisor, CEBU HIQ MANUFACTURING CORP, Landing, Catarman, Liloan, Cebu, (+63) 949-161-2151
Personal Information
- Age: 28
- Place of Birth: Liloan
- Place of Birth: Cebu
- Height: 5’
- Weight: 60 kg
- Date of Birth: 01/16/96
- Marital Status: Married
Singing, Reading, Listening to Pop Music
I love to listen pop music. I sing a song that I really likes and that relates to pop music. Also, reading makes my mind comfortable and relax to ease everyday battles in life.
Timeline
Product Analyst
WIPRO INC
04.2022 - Current
Technical Associate
CONCENTRIX (formerly Convergys)
01.2019 - 04.2022
Store Head
CEBU HIQ MANUFACTURING CORP
07.2017 - 01.2019
Production Worker/Machine Operator
MURAMOTO AUDIO-VISUAL PHILS. INC
10.2014 - 01.2015
Production Worker
MONDE NISSIN CORPORATION
04.2014 - 09.2014
Bachelor of Science - Civil Engineering
COLEGIO de SAN ANTONIO DE PADUA
Diploma - Computer Hardware Servicing
ST. JAMES ACADEMY OF SKILLS TECHNOLOGY, INC.
High school or equivalent -
LILOAN NATIONAL HIGH SCHOOL
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