GIRLYN TANGAN
SANTA ANA
Summary
Dynamic Account Executive with a proven track record at Pacific Cross Insurance, excelling in client relationship building and account management. Skilled in generating leads and providing tailored insurance solutions, I leverage my expertise to enhance customer satisfaction and drive sales performance. Committed to compliance and continuous learning in a fast-paced environment.
Overview
20
20
years of professional experience
Work History
Account Executive
Pacific Cross Insurance
8 Rockwell Building Hidalgo Dr. Makati City
09.2018 - Current
- Generate leads through cold calling, referrals, networking, and inbound inquiries.
- Assess clients' insurance needs and recommend appropriate coverage options.
- Explain insurance policy details, including premiums, deductibles, copayments, and benefits.
- Provide quotes, process applications, and manage policy issuance.
- Ensure clients fully understand policy terms and limitations.
- Maintain up-to-date knowledge of all products and industry regulations.
- Respond promptly to client inquiries and provide exceptional customer service.
- Track and report sales performance using CRM tools or internal systems.
- Stay compliant with state and federal regulations (e.g., HIPAA, ACA).
- Maintain active state insurance license and attend regular training.
Olay Roving Supervisor
Manpower for Advertising Services Agency and Trading Inc.
Cubao, Quezon City
05.2015 - 03.2018
🛍️ Store & Team Supervision
- Visit and monitor multiple retail outlets within the assigned area.
- Supervise and support Olay beauty advisors or product consultants in each store.
- Ensure staff adherence to sales protocols, hygiene standards, and customer service best practices.
- Drive sales performance by motivating and coaching frontliners.
- Ensure proper execution of in-store promotions, product placements, and visual merchandising aligned with Olay branding.
- Track and report daily/weekly sales performance and inventory levels.
- Conduct on-the-ground training and refreshers for new and existing staff on product knowledge and selling techniques.
- Demonstrate how to perform skincare consultations and product applications.
- Reinforce brand messaging and skin science education.
- Provide feedback to management on customer preferences, competitor activities, and staff challenges.
- Complete daily or weekly reports on store visits, observations, and action plans.
- Highlight issues such as stock shortages, expired products, or promotional needs.
- Assist in planning and implementing product launches, sampling activities, and store events.
- Ensure correct use of Olay promotional materials and tools at the point of sale.
Olay Beauty Consultant
Manpower for Advertising Services Agency and Trading Inc.
Cubao, Quezon City
06.2010 - 04.2015
- Delivered personalized beauty consultations, enhancing customer satisfaction and loyalty.
- Educated clients on product benefits, fostering informed purchasing decisions.
- Developed promotional displays to boost product visibility and sales engagement.
- Trained junior consultants on skincare routines and application techniques.
Cosmetic Beauty Advisor
Asia Pacific Cosmetics Philippine Corporation
Pasig, Metro Manila, Philippines
08.2008 - 02.2010
- Provided expert skincare and makeup consultations to enhance customer satisfaction and loyalty.
- Educated clients on product benefits, application techniques, and skincare routines tailored to individual needs.
- Developed promotional strategies to increase product visibility and drive sales performance in retail environments.
- Collaborated with team members to maintain an organized, inviting store atmosphere that encourages customer engagement.
Women Apparel Promo Girl
Camp Beverly Hills
Cainta Rizal
08.2005 - 02.2006
- Engaged customers through product demonstrations and interactive promotions.
- Coordinated promotional events, ensuring effective brand representation and customer interaction.
- Trained new team members on promotional techniques and customer engagement strategies.
- Developed and executed promotional materials to enhance product visibility at events.
Education
Bachelor of Science in Nursing - Medical / Health Care
Pamantasan Ng Lungsod Ng Marikina
Marikina City, Metro Manila, PhilippinesSkills
- Client relationship building
- Account management
- Relationship building and management
- Pipeline management
Timeline
Account Executive
Pacific Cross Insurance
09.2018 - Current
Olay Roving Supervisor
Manpower for Advertising Services Agency and Trading Inc.
05.2015 - 03.2018
Olay Beauty Consultant
Manpower for Advertising Services Agency and Trading Inc.
06.2010 - 04.2015
Cosmetic Beauty Advisor
Asia Pacific Cosmetics Philippine Corporation
08.2008 - 02.2010
Women Apparel Promo Girl
Camp Beverly Hills
08.2005 - 02.2006
Bachelor of Science in Nursing - Medical / Health Care
Pamantasan Ng Lungsod Ng Marikina