Summary
Overview
Work History
Education
Skills
Timeline
Generic

GIRLYN TANGAN

SANTA ANA

Summary

Dynamic Account Executive with a proven track record at Pacific Cross Insurance, excelling in client relationship building and account management. Skilled in generating leads and providing tailored insurance solutions, I leverage my expertise to enhance customer satisfaction and drive sales performance. Committed to compliance and continuous learning in a fast-paced environment.

Overview

20
20
years of professional experience

Work History

Account Executive

Pacific Cross Insurance
09.2018 - Current


  • Generate leads through cold calling, referrals, networking, and inbound inquiries.
  • Assess clients' insurance needs and recommend appropriate coverage options.
  • Explain insurance policy details, including premiums, deductibles, copayments, and benefits.
  • Provide quotes, process applications, and manage policy issuance.
  • Ensure clients fully understand policy terms and limitations.
  • Maintain up-to-date knowledge of all products and industry regulations.
  • Respond promptly to client inquiries and provide exceptional customer service.
  • Track and report sales performance using CRM tools or internal systems.
  • Stay compliant with state and federal regulations (e.g., HIPAA, ACA).
  • Maintain active state insurance license and attend regular training.

Olay Roving Supervisor

Manpower for Advertising Services Agency and Trading Inc.
05.2015 - 03.2018
🛍️ Store & Team Supervision
  • Visit and monitor multiple retail outlets within the assigned area.
  • Supervise and support Olay beauty advisors or product consultants in each store.
  • Ensure staff adherence to sales protocols, hygiene standards, and customer service best practices.
đź’¬ Sales & Brand Execution
  • Drive sales performance by motivating and coaching frontliners.
  • Ensure proper execution of in-store promotions, product placements, and visual merchandising aligned with Olay branding.
  • Track and report daily/weekly sales performance and inventory levels.
📦 Training & Coaching
  • Conduct on-the-ground training and refreshers for new and existing staff on product knowledge and selling techniques.
  • Demonstrate how to perform skincare consultations and product applications.
  • Reinforce brand messaging and skin science education.
🔍 Market Feedback & Reporting
  • Provide feedback to management on customer preferences, competitor activities, and staff challenges.
  • Complete daily or weekly reports on store visits, observations, and action plans.
  • Highlight issues such as stock shortages, expired products, or promotional needs.
đź“Ł Promotional Support
  • Assist in planning and implementing product launches, sampling activities, and store events.
  • Ensure correct use of Olay promotional materials and tools at the point of sale.

Olay Beauty Consultant

Manpower for Advertising Services Agency and Trading Inc.
06.2010 - 04.2015
  • Delivered personalized beauty consultations, enhancing customer satisfaction and loyalty.
  • Educated clients on product benefits, fostering informed purchasing decisions.
  • Developed promotional displays to boost product visibility and sales engagement.
  • Trained junior consultants on skincare routines and application techniques.

Cosmetic Beauty Advisor

Asia Pacific Cosmetics Philippine Corporation
08.2008 - 02.2010
  • Provided expert skincare and makeup consultations to enhance customer satisfaction and loyalty.
  • Educated clients on product benefits, application techniques, and skincare routines tailored to individual needs.
  • Developed promotional strategies to increase product visibility and drive sales performance in retail environments.
  • Collaborated with team members to maintain an organized, inviting store atmosphere that encourages customer engagement.

Women Apparel Promo Girl

Camp Beverly Hills
08.2005 - 02.2006
  • Engaged customers through product demonstrations and interactive promotions.
  • Coordinated promotional events, ensuring effective brand representation and customer interaction.
  • Trained new team members on promotional techniques and customer engagement strategies.
  • Developed and executed promotional materials to enhance product visibility at events.

Education

Bachelor of Science in Nursing - Medical / Health Care

Pamantasan Ng Lungsod Ng Marikina
Marikina City, Metro Manila, Philippines

Skills

  • Client relationship building
  • Account management
  • Relationship building and management
  • Pipeline management

Timeline

Account Executive

Pacific Cross Insurance
09.2018 - Current

Olay Roving Supervisor

Manpower for Advertising Services Agency and Trading Inc.
05.2015 - 03.2018

Olay Beauty Consultant

Manpower for Advertising Services Agency and Trading Inc.
06.2010 - 04.2015

Cosmetic Beauty Advisor

Asia Pacific Cosmetics Philippine Corporation
08.2008 - 02.2010

Women Apparel Promo Girl

Camp Beverly Hills
08.2005 - 02.2006

Bachelor of Science in Nursing - Medical / Health Care

Pamantasan Ng Lungsod Ng Marikina

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