GIRLIE AMOR CHAN
DAVAO CITY
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Experienced in scheduling, and insurance coverage checking. Advanced medical terminology knowledge. Utilizes precise transcription and administrative skills to support medical teams. Knowledge of electronic health records and medical terminologies ensures high accuracy and efficient workflow.
Overview
14
14
years of professional experience
Work History
Medical Scribe
HomeMD Houscall Services
04.2024 - 12.2024
- Entering medical information into a patient's medical health records
- Performing clerical tasks like writing down medical information
- Charting encounters between the physician and patient, such as writing down a patient's concerns
- Helping with the process of electronically prescribing medication
Virtual Assistant
Harbor Holistic Healing
01.2021 - 01.2022
- Completed business correspondence, transcription, and data entry
- Scheduling patients, including canceling and rescheduling appointments
- Answered and screened calls to provide information, schedule appointments and take detailed messages
- Conferred with customers by telephone, chat or email to provide information
- Checking patient's insurance coverage
District Hospital Nurse
Davao City Treatment And Rehabilitation Center For Drug Dependents
01.2020 - 12.2020
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans
- Collaborated with physicians to determine effective combination of therapy and medical treatments for patients in recovery
- Led individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals
- Assessed and treated patients and making referrals for comorbid conditions
Ward Nurse
St. John of the Cross Hospital
11.2016 - 10.2017
- Implemented medication and IV administration, catheter insertion, and airway management
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection
Customer Service Representative
Offsourcing Inc
10.2015 - 08.2016
- Responded to customer requests for products, services, and company information
- Answered constant flow of customer calls with minimal wait times
- Offered advice and assistance to customers, paying attention to special needs or wants
- Provided primary customer support to internal and external customers
Room Staff Nurse
Brokenshire Hospital Integrated Health Ministries, Inc
09.2014 - 05.2015
- Prepared and sanitized rooms before surgical procedures and assisted surgeons during operations with medical equipment
- Followed proper procedure for installation and removal of catheters and IVs
- Supported physicians in both planned and emergency Cesarean section procedures
- Worked closely with doctors and midwives in coaching pregnant women through childbirth and post-natal recovery
- Assessed infant health directly after birth using APGAR and monitored health for specified amount of time for any changes in status
- Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress
- Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood
- Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth
Executive Assistant
Philippine Institute For Supply And Management
11.2012 - 07.2014
- Organized and coordinated conferences and monthly meetings
- Processed travel expenses and reimbursements for executive team and senior management group
- Handled confidential and sensitive information with discretion and tact
- Facilitated training and onboarding for incoming office staff
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
Professional medical representative
HOVID INC
01.2012 - 09.2012
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches
- Conducted research to stay up-to-date with industry trends, prices and market competition
- Conducted routine product demonstrations to verify proper utilization and improve patient outcomes
Nurse Phlebotomist
MEDICAL MISSION GROUP HOSPITAL
06.2011 - 01.2012
- Completed proper sanitation and cleaning of equipment and work areas between patients
- Tracked collected specimens by initialing, dating, and noting times of collection
- Assembled tourniquets, needles, and blood collection devices to prepare work trays
- Used personal protective equipment correctly to protect coworkers and patients
- Conducted venipuncture and other CT procedures
- Packaged and shipped specimens to central lab daily
- Centrifuged blood samples as outlined in clinical protocols
- Stocked phlebotomy cart or carrier with appropriate supplies
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
Education
Bachelor of Science - Nursing
San Pedro College
03.2009
High School Diploma -
Holy Cross of Mintal
Mintal, Davao City03.2005
Primary -
Holy Child School of Davao
Mintal, Davao City03.2001
Skills
- Good time management and organizational skills
- Skilled in developing trust and building good rapport with clients
- Command over written and verbal communication
- Familiar with major computer applications like MS Word, PowerPoint, Excel, Google Sheets, Trello, Zoom, Slack, Jane App, Aprima, Athena
- Adaptability in Fast-paced environments
- Continuous learning mindset
- Documentation skills
- Professionalism and ethics
- Pharmacology awareness
- Medical abbreviations
- EMR / EHR
- Appointment scheduling
Timeline
Medical Scribe
HomeMD Houscall Services
04.2024 - 12.2024
Virtual Assistant
Harbor Holistic Healing
01.2021 - 01.2022
District Hospital Nurse
Davao City Treatment And Rehabilitation Center For Drug Dependents
01.2020 - 12.2020
Ward Nurse
St. John of the Cross Hospital
11.2016 - 10.2017
Customer Service Representative
Offsourcing Inc
10.2015 - 08.2016
Room Staff Nurse
Brokenshire Hospital Integrated Health Ministries, Inc
09.2014 - 05.2015
Executive Assistant
Philippine Institute For Supply And Management
11.2012 - 07.2014
Professional medical representative
HOVID INC
01.2012 - 09.2012
Nurse Phlebotomist
MEDICAL MISSION GROUP HOSPITAL
06.2011 - 01.2012
High School Diploma -
Holy Cross of Mintal
Primary -
Holy Child School of Davao
Bachelor of Science - Nursing
San Pedro College
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