Ginniel Javonillo
Malabon City
Summary
Proven Retail Sales Associate at Al Kuthban Lcc, adept in enhancing customer satisfaction and streamlining operations. Excelled in housekeeping, demonstrating impeccable cleanliness standards and effective team coordination. Skilled in customer service and housekeeping techniques, significantly boosting store appeal and operational efficiency.
Overview
12
12
years of professional experience
Work History
House Keeping
Freelancer
05.2020 - 11.2024
- Collaborated with housekeeping staff to coordinate room availability, minimizing disruptions for guests.
- Collaborated with housekeeping staff to ensure timely room turnovers and high cleanliness standards.
- Collaborated with housekeeping staff to ensure timely room turnovers and impeccable cleanliness standards.
- Streamlined hotel operations through effective communication with front desk staff, housekeeping, and maintenance personnel.
Retail Sales Associate
Al Kuthban Lcc
04.2013 - 03.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Education
Commercial Arts - Art Education
Ramon Magsaysay
España Manila2010
Bachelor Of Science In Nursing - Science Education
Our Lady of Fatima University
Valenzuela2008
Skills
- Customer service
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Product and service knowledge
- Sales strategy development
- Complex Problem-solving
- Product and service sales
Timeline
House Keeping
Freelancer
05.2020 - 11.2024
Retail Sales Associate
Al Kuthban Lcc
04.2013 - 03.2020
Commercial Arts - Art Education
Ramon Magsaysay
Bachelor Of Science In Nursing - Science Education
Our Lady of Fatima University
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