GILLIAN HIWATIG
Muntinlupa City
Summary
Developed clinical skills in fast-paced healthcare environment, focusing on patient care and teamwork. Demonstrated ability to adapt and learn quickly, applying medical knowledge and clinical techniques effectively. Seeking to transition into new field where analytical thinking and problem-solving skills are valued.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Clinical Intern
SAGIP OSPITAL NG MUNTINLUPA
- Handled people of all ages that were abused and made case study
- Planned activities, did a lot of group dynamics
Educational Intern
MARY MOTHER OF GOD PAROCHIAL SCHOOL
- Trained as guidance counselor, did a lot of counselor tasks, handled seminars for the students and planned activities
SEMINARS
Asian Hospital and Medical Center
- Anti Corruption Policy
- Anti Microbial Stewardship Clinical Guidelines and Pathways
- Anesthesia and Surgical Care
- Infection and Prevention Control Program
- Medication Safety
- Privacy and Confidentiality
- Policy On Supplies
- Facility and Management Safety
- Organization through culture of Society.
Patient Care Technician
Keralty Clinic
11.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
- Collected and documented patient information to aid in accurate medical record keeping.
- Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
- Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
Administrative Assistant
NURSING SUPPORT AND INFORMATICS
04.2021 - 04.2022
- Order and maintained inventory files
- Performed various administrative duties including answering inquiries, preparing census and maintaining records
- Scheduling of meetings and patient consults
- Stored supplies and inventories of medical equipments
- An independent and self motivated psychology graduate and a dependable employee seeking opportunity to expand skills and contribute to company's success
- Considered hardworking, detail oriented employee with one year experience as an administrative assistant
- Manages daily reports, census and revenues, did a lot of administrative tasks in a hospital setting
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Coursera Course Certificate - MEDICAL TERMINOLOGY I, MEDICAL TERMINOLOGY II, MEDICAL TERMINOLOGY III
RICE UNIVERSITY IN OKLAHOMA
01.2024
AB - Psychology
UNIVERSITY OF PERPETUAL HELP SYSTEM DALTA
01.2019
Skills
- Social media handling
- Design
- Healthcare
- Emails
- Microsoft proficiency
- Patient care
- Data entry
- Clinical assessment
- Computer skills
- Office administration
- Adaptable
- Patient services
Certification
- Medical Terminology I
- Medical Terminology II
- Medical Terminology III
Languages
Tagalog
English
Awards Activities
- Psychological Society Officer
- Psychology Home Room Officer
- Asian Hospital Medical Center, Tapat (Outstanding Employees) 2022
- Actively participated in the 'SAGIP Ospital Ng Muntinlupa' Outreach program, Promoting women & Children's rights.
- Participated in 'Mental Health' Seminars and Activities.
Certificates And Seminars
- Facility and Management Safety - Asian Hospital and Medical Center
- Organization through culture of Society - Asian Hospital and Medical Center
- Social Media Management - Kurso PH
- Copywriting course - Kurso PH
- Graphic Design with Canva - Kurso PH
Timeline
Patient Care Technician
Keralty Clinic
11.2024 - Current
Administrative Assistant
NURSING SUPPORT AND INFORMATICS
04.2021 - 04.2022
AB - Psychology
UNIVERSITY OF PERPETUAL HELP SYSTEM DALTA
Clinical Intern
SAGIP OSPITAL NG MUNTINLUPA
Educational Intern
MARY MOTHER OF GOD PAROCHIAL SCHOOL
SEMINARS
Asian Hospital and Medical Center
Coursera Course Certificate - MEDICAL TERMINOLOGY I, MEDICAL TERMINOLOGY II, MEDICAL TERMINOLOGY III
RICE UNIVERSITY IN OKLAHOMA
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