Gilberto Lanot Jr.
General Virtual Assistant
Tanza, Province Of Cavite
Summary
I am a detail- oriented result driven and resourceful individual with intensive background in Customer Service and admin-assistant roles providing sales and production management and back office supports, creating reports for findings, addressing concerns, managing & evaluating data and maintaining solid relation with clients, higher ups and all stakeholders. I strive in fast paced environment that can provide exceptional services and ensuring tasks are completed on time with extreme confidentiality. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top level support resolving issues and developing relationships to ensure loyalty and growth.
Overview
5
5
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Data Entry Specialist
EXL Service Philippines
- Entering data and creating policy for the clients.
- Creating client appointments and setting an appointment.
- Updating list of clients for the yearly report.
Payroll Auditor
Sidebar Insurance
- Doing worker's compensation premium audits for construction companies.
- Filing and assisting clients on their payroll status.
- Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
- Check figures, postings, and documents for accuracy.
Virtual Assistant Web Designer
Ace Eaton
- Web design and updating the products on the client's website.
- Adding new products with descriptions on the website.
- Editing photos for the website and client's products.
Logistics Coordinator
RelyEx Solutions
- Tracking of freight and checking BOL and POD.
- Sending Rate confirmations.
- Sourcing carriers for the freight of the customers.
Education
Bachelor of Science - Information Technology
Jesus Reigns Christian College
01.2011 - 01.2013
Electro Mechanical Engineering - undefined
Technological University of the Philippines
01.2008 - 01.2011
Skills
Detail oriented
Proactive problem solver
Analytical thinker
Knowledgeable in automated/digital design system
Multi-tasking
Quick learner
Adaptable to new technologies
Excellent customer relation
Skilled communicator
Skilled negotiator
Strong verbal skills
Interpersonal skills
Management skills
Organizational skills
Planning skills
Presentation skills
Facilitation skills
Data gathering skills
Reporting skills
Microsoft Office
Customer Service
Account Management
Inventory Management
Phone/Email Handling
Email Management
Data Entry
Data Maintenance
Customer Data Confidentiality
Production Operations
WordPress Creation
Content Writing
SEO
SMM
Sales & Marketing
Lead Generation
Appointment Setting
Search Engine Optimization
Product Sourcing
Product Listing
Billing Accounts Management
Content Creation
Administrative Tasks
Customer Service (Inbound/Outbound)
Facebook Ads Management
Certification
VA - SEO, ProVA
Timeline
Bachelor of Science - Information Technology
Jesus Reigns Christian College
01.2011 - 01.2013
Electro Mechanical Engineering - undefined
Technological University of the Philippines
01.2008 - 01.2011
Data Entry Specialist
EXL Service Philippines
Payroll Auditor
Sidebar Insurance
Virtual Assistant Web Designer
Ace Eaton
Logistics Coordinator
RelyEx Solutions