Glory Grace Bustillos
Recruitment Manager / Resource Manager
Summary
Seasoned professional with over 8 years of expertise in recruitment, resource management, and client relations. Proven track record of leading full-cycle recruiting for technical and non-technical roles, while developing and implementing strategies that align with organizational goals. Adept at building strong relationships with stakeholders and delivering top-tier talent to meet business demands. Skilled in utilizing advanced sourcing techniques, managing diverse teams, and optimizing processes to drive efficiency and performance.
Overview
2025
2025
years of professional experience
Work History
Resource Manager
Bayforce
1 2024 - 11.2024
- Manage resource allocation for multiple client projects, ensuring timely fulfillment of critical roles
- Partner with hiring managers to define talent needs and drive recruitment strategies for IT and technical positions
- Lead recruitment efforts, including sourcing, screening, and interviewing top candidates to ensure quality talent acquisition
- Coordinate with stakeholders to understand project demands and adjust hiring plans accordingly
- Oversee onboarding and ensure smooth transitions for new hires into ongoing projects
- Implement performance tracking and development plans to optimize team productivity and growth
- Enhanced team productivity with regular performance evaluations and targeted training programs.
- Managed recruitment process for hiring roles within SAP, Workday, Oracle, Salesforce in different industry like Finance, Banking, Manufacturing, Aerospace, Engineering, Oil and Gas, and many more.
- Utilized LinkedIn Recruiter, CareerBuilder, Monster, Dice, ZipRecruiter, Indeed, Salesforce, Oracle, and many more.
Talent Screening / Onboarding Expert
HeyTutor (contract)
08.2023 - 08.2024
- Developed recruitment strategies for filling tutoring positions across multiple locations
- Sourced and interviewed candidates, focusing on their compatibility with client requirements and organizational culture
- Created pipelines of qualified candidates using various sourcing channels, including LinkedIn, job boards, and referrals
- Managed full-cycle recruitment from sourcing to onboarding, ensuring candidates' timely placement and retention
- Worked closely with clients to refine job descriptions and improve candidate matching
- Provided mentorship and training to junior recruiters to enhance team performance
- Utilized Zendesk, Intercom, Asana, Notion, MS Excel, MS Office, MS Power Automate, Indeed, JazzHR, Slack, Zoom, etc,.
Talent Acquisition Specialist/ Technical Recruiter
Agile Premier
02.2023 - 07.2023
- Developed and maintained strong working relationships with executives, HR teams, and hiring managers to foster partnerships that produced consistent results
- Acted as a brand ambassador, educating candidates on culture, career growth, benefits, and company advantages
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers, adjusting strategies based on feedback
- Sourced and screened candidates for IT and non-IT roles; coordinated interviews, offers, and onboarding processes
- Utilized Boolean strings to identify top candidates
- Utilized LinkedIn Recruiter, Monster, Dice, Salesforce to hire different talents for fortune 500 companies and all clients.
Technical Recruiter
Elevate and Delegate (short contract)
10.2022 - 01.2023
- Designed and implemented recruitment strategies for U.S.-based clients, focusing on technical roles
- Recruited candidates primarily from the Philippines, successfully filling 9 roles in 7 weeks
- Sourced candidates using LinkedIn Recruiter, job boards, and direct sourcing techniques
- Conducted interviews and evaluations to ensure cultural and technical fit for clients
- Collaborated with clients to streamline their hiring processes and reduce time-to-hire
- Mentored junior recruiters to develop their talent acquisition skills
- Hired filipino professionals for different IT and non IT roles for various international clients.
Head of Recruitment
SnapEDA
09.2020 - 09.2022
- Led the recruitment team in sourcing and hiring top talent across South America and the Philippines
- Developed and executed recruitment strategies that resulted in a 30% increase in hiring efficiency
- Managed relationships with senior leadership to align hiring goals with business objectives
- Conducted high-level candidate screenings and interviews, ensuring top talent placement
- Established and managed the full recruitment lifecycle, including offers and onboarding
- Implemented new recruitment technologies and tools to enhance candidate sourcing and tracking
Technical Recruiter
Rylem Staffing
09.2020 - 09.2022
- Managed technical recruitment for local and international clients, focusing on hard-to-fill positions
- Utilized LinkedIn Recruiter, Bullhorn, and other platforms to source and engage with qualified candidates
- Created Boolean search strings to enhance candidate pool targeting
- Collaborated with hiring managers to refine job descriptions and improve role matching
- Led recruitment efforts for multiple technical roles, successfully placing key talent in record time
- Trained new recruiters in best practices in sourcing and interviewing
Talent Acquisition Lead
AFNI Philippines
01.2020 - 09.2021
Email Support Manager
Intouch
06.2019 - 12.2019
Financial Support Manager / Client Relations Manager
Scratchpay Financial
01.2019 - 05.2019
Customer Support Representative
Convergys/Concentrix
10.2016 - 10.2018
Financial Transaction Executive
HSBC
05.2014 - 05.2015
Education
Bachelor of Technical Teaching Education -
Valenzuela City Polytechnic College
Skills
- Talent management
- Performance monitoring
- Scope Management
- Agile Methodology
- Project Planning
- Process Improvement
- Workflow Analysis
- Vendor Management
- Stakeholder Management
- Performance Metrics
- Cross-functional team management
- Training & Development
Timeline
Talent Screening / Onboarding Expert
HeyTutor (contract)
08.2023 - 08.2024
Talent Acquisition Specialist/ Technical Recruiter
Agile Premier
02.2023 - 07.2023
Technical Recruiter
Elevate and Delegate (short contract)
10.2022 - 01.2023
Head of Recruitment
SnapEDA
09.2020 - 09.2022
Technical Recruiter
Rylem Staffing
09.2020 - 09.2022
Talent Acquisition Lead
AFNI Philippines
01.2020 - 09.2021
Email Support Manager
Intouch
06.2019 - 12.2019
Financial Support Manager / Client Relations Manager
Scratchpay Financial
01.2019 - 05.2019
Customer Support Representative
Convergys/Concentrix
10.2016 - 10.2018
Financial Transaction Executive
HSBC
05.2014 - 05.2015
Resource Manager
Bayforce
1 2024 - 11.2024
Bachelor of Technical Teaching Education -
Valenzuela City Polytechnic College
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