Xero
Gianni Rassel Naguiat
Virtual Assistant/Trainer
City Of San Fernando, Pampanga
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Accounting Trainer
Ab2 Institute Of Accounting
04.2022 - 10.2023
- Scheduled and taught in class and online courses to increase learning opportunities.
- Improved employee performance by designing and implementing effective training programs.
- Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
- Learned and adapted quickly to new technology and software applications.
- Oversaw the administration of online learning platforms, ensuring seamless user experiences for trainees at all levels.
Property Management Administrative Assistant
DBA Global Shared Services, Inc.
08.2021 - 04.2022
- Supported seamless tenant move-ins and move-outs by efficiently preparing paperwork, conducting walkthroughs, and addressing concerns.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Executive Assistant
Cloudstaff
08.2019 - 02.2021
- Maintained compliance with local regulations through thorough knowledge of housing codes and regular inspections of premises.
- Efficiently managed service request tracking system, prioritizing tasks based on urgency and resource availability.
- Coordinated appointments to show marketed properties.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Human Resources Supervisor
Skeletal Support Inc
11.2017 - 05.2019
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Process Associate
Tata Consultancy Services
08.2014 - 05.2017
- Address customer inquiries and concerns regarding gas and electricity services promptly and effectively.
- Assist with service requests, billing inquiries, and enrollment or renewal processes.
- Promote energy efficiency and educate customers on conservation practices.
- Coordinate with internal departments, document interactions, and stay informed about industry regulations to ensure compliance and customer satisfaction.
Sales Consultant Representative
Sutherland Global Services
09.2013 - 08.2014
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed strong rapport with customers and created positive impression of business.
- Participated in weekly meetings with management to report on sales progress, discuss strategies for improvement, or highlight successes achieved during the period.
- Created tailored proposals for prospective clients that showcased the benefits of partnering with our organization over competitors.
Merchandising Assistant
Luen Thai Holdings LTD
06.2012 - 03.2013
- Established strong vendor relationships to maintain and support business.
- Assisted with budgeting and accounting of production-related tasks.
- Liaised with production manager, suppliers and vendors to support production needs.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
Education
Bachelor of Science in Business Administration - Marketing Management
Angeles University Foundation
Angeles City, Province Of Pampanga, Philippines 04.2001 -
Skills
Corporate Training Programs
New Hire Training
Analytical Skills
Compliance Training
Data Entry
Online training experience
Problem-Solving
Orientation and Onboarding
Labor Relations
Software
Property Management Softwares
CRM
Excel
Timeline
Accounting Trainer
Ab2 Institute Of Accounting
04.2022 - 10.2023
Property Management Administrative Assistant
DBA Global Shared Services, Inc.
08.2021 - 04.2022
Executive Assistant
Cloudstaff
08.2019 - 02.2021
Human Resources Supervisor
Skeletal Support Inc
11.2017 - 05.2019
Process Associate
Tata Consultancy Services
08.2014 - 05.2017
Sales Consultant Representative
Sutherland Global Services
09.2013 - 08.2014
Merchandising Assistant
Luen Thai Holdings LTD
06.2012 - 03.2013
Bachelor of Science in Business Administration - Marketing Management
Angeles University Foundation
04.2001 -