GIANE ALAIN MARTILLAN
Document Specialist/Admin Assistant
San Fernando,PAM
Summary
Seeking a company that values skills and allows to contribute to success. Eager to gain further experience and enhance company productivity through dedication and hard work. Looking for a challenging position that fosters professional growth and promotes a positive work culture.
Overview
4
4
years of professional experience
Work History
Document Specialist
Jatro Strata Outsourcing
1 2023 - 7 2024
- A document specialist provides administrative support to an organization, including creating documents, maintaining records, preparing notices, updating database details, digital filing of data, and providing general administrative support.
- Reduced errors in documentation by conducting thorough quality checks and proofreading tasks prior to submission.
- Managed high volumes of documents efficiently, prioritizing tasks according to deadlines and project requirements.
Safety Officer
Angeles Alliance Leatherware Inc.
03.2022 - 01.2023
- The Safety Officer is responsible for ensuring workplace safety by adhering to occupational health and safety guidelines, providing safety advice, conducting risk assessments, and enforcing preventative measures.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Investigated incidents thoroughly, identifying root causes, and implementing preventive measures accordingly.
Customer Relations Officer - Reliever
Honda Cars Pampanga
02.2021 - 07.2021
- Maintained detailed records of customer interactions, tracking trends, and identifying opportunities for process improvements.
- Assisted customers with product selection based on their unique requirements while also upselling additional features or services when appropriate.
- Promptly responded to inquiries and requests from prospective customers.
Collection Agent
Qinwei Outsourced Services
07.2019 - 12.2019
- Collection agents serve as liaisons between businesses and customers, resolving outstanding debts by developing payment plans, locating debtors, and negotiating debt payments.
- Enhanced customer satisfaction by providing empathetic support, understanding their financial situations, and offering tailored solutions.
- Reduced bad debt losses through proactive collection efforts and accurate account monitoring.
Education
BS in Business Administration - Marketing Management
Our Lady of Fatima University
Skills
Archive management
Data Management
Interpersonal Skills
Document organization
Teamwork and Collaboration
Customer Service
Profile
Telabastagan, San Fernando, Pampanga, 08/16/99, 25
References
Will be provided upon request.
Languages
English
Interests
Puzzles
Art
Movies
Podcast
Music
Hiking
Timeline
Safety Officer
Angeles Alliance Leatherware Inc.
03.2022 - 01.2023
Customer Relations Officer - Reliever
Honda Cars Pampanga
02.2021 - 07.2021
Collection Agent
Qinwei Outsourced Services
07.2019 - 12.2019
Document Specialist
Jatro Strata Outsourcing
1 2023 - 7 2024
BS in Business Administration - Marketing Management
Our Lady of Fatima University
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