Giandro Andrei Pardilla

Central Team

• Led a 50 headcount Talent Sourcing team supporting virtual recruitment of 11 Concentrix sites within Luzon (initial screening, language assessment and account-specific assessment facilitation).
• Managed the Central Reports POC in charge of the clean-up and distribution of leads across all Concentrix sites to drive zero internal audit finding across tracker and reports.
• Collaborated with both Talent Sourcing and Recruitment Operations site leaders to forecast future hiring needs, finalize commitment and ensure readiness to scale.
• Partnered with the Talent Acquisition Risk and Compliance team and established the virtual process workflow which assisted in streamlining the virtual recruiting process.
• Presented monthly progress report of assigned vertical to Talent Acquisition Directors and VP.

B2B Sales Team

• Managed both agent and non-agent hiring teams dedicated to a premier sales account.
• Increased Sourcing Pipeline for sales profiles driving an improvement in both Fill Rate and On-Time Delivery from 80% to 100%.
• Partnered with Delivery Operations and Delivery Support leaders to provide recommendation on Ramp Plan and align hiring targets.
• Developed strong relationships with hiring managers to better understand their needs, resulting in improved final interview pass rate from 45% to 70%.
• Re-structured and segmented the agent hiring team which resulted to lessened processing and applicant waiting time by 30 minutes.
• Met target metrics and consistently achieved a 5 rating (highest) in company's annual performance review.

• Recruitment Operations Lead handling Volume Hiring for various requirements for Healthcare, Insurance, Travel and Collections Agents for Manila.
• Managed a high-performing team of Recruitment Account Managers, setting performance goals, and providing continuous support for success.
• Launched a major healthcare campaign in Alabang, introducing hiring of healthcare profiles to the site and hired 40 USRNs in a month.
• Reported hiring progress to Delivery Operations Stakeholders and present hiring plan as necessary.
• Initiated the Same-Day Joining Initiative by acting as an extension of the Training Team through facilitation of new hire induction which led to successful closure of requirements requested outside service level agreement.

• Recruitment Sourcing Lead for San Nicolas and Laoag Sites.
• Collaborated with Recruitment Operations Team to understand demand, target fulfillment dates for demand, and obtain clarity on the demand profiles.
• Led a team of Sourcing Channel Owners and assigned profile targets to each channel based on budget targets and characteristics of demand.
• Partnered with local government entities (PESO, Mayor’s Office) to successfully build talent pool and increase brand awareness.

• Sourcing lead for VXI Manila sites (MOA, Makati and QC).
• Performed analysis on recruitment targets and determined the number of profiles which must be generated based on yield ratios.
• Generated applicant and hire demographics as well as competitor intel that supported sourcing plans and initiatives.
• Analysis of spending review for the monthly and rolling forecast budgets and expenses from internal and external sourcing activities.

• Dedicated Sourcing Point of Contact for a premier financial program.
• Coordinated with Sourcing Channel Leaders for the planning and execution of out-of-the-box initiatives focusing on the hiring of the assigned program.
• Leveraged data-driven insights from recruitment analytics to inform adjustments in sourcing approach leading to better-targeted searches.
• Conducted Focus Group Discussions to promote the Employee Referral Program and Promos to drive account participation rate.

• Sourcing POC for both Vendor Management and Executive Search.
• Source and pre-screen Non-Agent roles from entry to executive band level by using targeted search methods like Boolean, LinkedIn Recruiter and Resume Search.
• Utilized Vendor Third-Party endorsements as an active channel for volume hiring by negotiating cost-efficient placement rated and incentive schemes that led to 50% Share of Hires.

• Sourcing Reports and Phonescreening Team Lead.
• Assisted in implementing Phone screening Metrics and Call-out Process that drove team accountability and performance achieving an increase of 10% in Invite rate and 35% in Show-up rate driving over-all productivity of 4 Warm Bodies per Phonescreener.
• Managed the Sourcing Reports and Compliance to drive Zero Internal Audit Finding across Tracker and Reports.
• Led weekly Sourcing Cadence and presented Channel Performance and Phonescreener Productivity.