Gerson Galera Varila
.
Baggao
Summary
With experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service, and time management abilities.
And when it comes to experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
3
3
Certifications
Work History
Bank Teller
BPI DIRECT BANKO, INC A SAVINGS BANK
07.2023 - 06.2025
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Educated customers on use of banking website and mobile apps.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Processed applications for new accounts.
Marketing Professional
Toyota
02.2020 - 02.2022
- Assisted call-in customers with questions and orders.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Education
Bachelor of Science - Business Administration Major in Marketing Management
Cagayan State University Andrew's Campus
04.2018 - 01.2019
Skills
Customer relationship management
Data inputting
Deposit and withdrawal management
Sales and Cross-selling
Money handling
Product demonstrations
Sales follow-up
Customer service
Time management
Client relations
Certification
Information Security Course: Information Security at Work
Personal Information
- Age: 26
- Place of Birth: Baggao cagayan
- Height: 5'6"
- Weight: 60
- Citizenship: Filipino
- Date of Birth: October 10,1998
- Gender: Male
- Marital Status: Married
- Religion: Jehova's Witness
References
Vehicle Sales Manager
Christopher Burgos
09452595812
Wilson Bayuga
Business Manager
09654857295
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I HEREBY CERTIFY that the above statements are true and correct to the best of my knowledge.
Gerson Varila
Applicant
Timeline
Bank Teller
BPI DIRECT BANKO, INC A SAVINGS BANK
07.2023 - 06.2025
Marketing Professional
Toyota
02.2020 - 02.2022
Bachelor of Science - Business Administration Major in Marketing Management
Cagayan State University Andrew's Campus
04.2018 - 01.2019