Gerry Dela Rosa
Manila, Metro Manila
Summary
I am working Café Manager for over 12 years of experience at Second Cup, Oman. Dedicated well-versed in the coffee and food service industry. Highly organized with the ability to coordinate tasks, develop work schedules, and manage customer relations.
Overview
12
12
years of professional experience
Work History
Cafe Worker
Bin Mirza International
10.2011 - 03.2024
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Education
High School Diploma -
Dr. Juan G. Nolasco High School
Manila 03.1984
Skills
- Supplier Management
- Production Operation
- Employee scheduling
- Work schedule Management
- Customer Preferences, Customer Service
- Operational Procedures
- Proper Storage Procedures
- Coffee Machinery (Calibration)
Languages
English
Arabic
Timeline
Cafe Worker
Bin Mirza International
10.2011 - 03.2024
High School Diploma -
Dr. Juan G. Nolasco High School
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