Geronimo Ababon Jr
Cebu City, Province of Cebu,CEB
Summary
Detail-oriented Accountant Technician with expertise in bank reconciliation and accounts receivable management. Proven track record in streamlining processes and enhancing operational efficiency to drive timely financial reporting.
Overview
9
9
years of professional experience
Work History
Accountant Technician, Technical Support
Concentrix
Cebu City, Province Of Cebu, Philippines
09.2020 - 04.2026
- Managed accounts payable and receivable processes to ensure timely financial reporting
- Conducted monthly reconciliations, identifying discrepancies and improving accuracy
- Assisted in budget preparation and forecasting to support financial planning
- Developed streamlined procedures for invoice processing, enhancing operational efficiency
- Proactively identified discrepancies in account balances, taking corrective action to prevent future occurrences.
- Provided excellent customer service to both internal and external stakeholders by resolving inquiries related to financial transactions or reports.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Input financial data and produced reports using [Software].
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Inspected account books and recorded transactions.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Customer Service Representative
Teleperformance
Cebu City, Province Of Cebu, Philippines
09.2019 - 05.2020
- Resolved customer inquiries via phone and chat, ensuring high satisfaction levels.
- Trained new staff on systems and best practices, enhancing team efficiency.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Service Crew Member
Asia Pro Cooperatives
Cebu City, Province Of Cebu, Philippines
07.2017 - 06.2019
- Delivered exceptional customer service, ensuring positive dining experiences for all patrons.
- Processed orders accurately and efficiently, maintaining high standards of food quality and presentation.
- Trained new team members on operational procedures and customer interaction protocols.
- Coordinated with kitchen staff to streamline order fulfillment and minimize wait times.
Education
Bachelor of Elementary Education - BEED- Sped
University of Cebu
Cebu City, Province Of Cebu, Philippines2018
NC 11 - Computer Hardware Servicing NC11
College of Technological Sciences -Cebu
Cebu City, Province Of Cebu, Philippines2012
Bachelor of Elementary Education - BEED- SpEd
College of Technological University -Cebu
Cebu City, Province Of Cebu, Philippines2016
High School Diploma -
Bitlang Integrated School
Cebu City, Province Of Cebu, Philippines2012
Skills
- Bank reconciliation
- Microsoft Excel proficiency
- Accounting software proficiency
- Accounts receivable management
- Payroll management
- Tax compliance
- Expense tracking
- Accounts reconciliation
- Quickbooks expertise
- Customer service
- Problem-solving
- Time management
- Multitasking
- Journal entries
- Bill payment and recordkeeping
- Active listening
- Bank statement reconciliation
- Payroll preparation and processing
- Account reconciliation
- Statement review
- Financial software
Languages
English
Bilingual or Proficient (C2)
Timeline
Accountant Technician, Technical Support
Concentrix
09.2020 - 04.2026
Customer Service Representative
Teleperformance
09.2019 - 05.2020
Service Crew Member
Asia Pro Cooperatives
07.2017 - 06.2019
Bachelor of Elementary Education - BEED- Sped
University of Cebu
NC 11 - Computer Hardware Servicing NC11
College of Technological Sciences -Cebu
Bachelor of Elementary Education - BEED- SpEd
College of Technological University -Cebu
High School Diploma -
Bitlang Integrated School