German Peralta
Customer Service Agent
Minalin,Pampanga
Summary
I am a dedicated and hard working person, after 20 years in Japan, found my place in the Philippines to grow professionally. I have worked in a call center in Makati in the Spanish and Japanese Financial department as a sales agent. Great at spotting both individual and team needs, consistently hitting goals while staying in line with company standards and values.
Overview
21
21
years of professional experience
9
9
years of post-secondary education
5
5
Languages
Work History
Financial Department Sales Agent
Reliant Co, Ltd
Makati
07.2023 - 12.2024
- Worked as a customer service agent, providing financial guidance and health care related support to Japanese nationals and spanish speaking customers living in the Philippines and abroad
- Appointed as team leader, responsible for providing direction and support to a group of agents working towards shared individual and collective goals.
Forklift operator
Toyotomi Kiko Co.Ltd
12.2020 - 07.2023
- Coordinated with other lift truck drivers and production personnel to process orders efficiently
- Transported goods between warehouse locations according to shipment and storage needs
Truck driver
D.K.Tech Co.Ltd
08.2014 - 12.2020
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets
Manufacturing and assembly of car parts
Ushin Co.Ltd
05.2006 - 08.2014
- Worked well in a team setting, providing support and guidance at a car ignition assembly line, and gained strong leadership skills by managing projects from start to finish
Manufacturing an assembly of car parts
Sanyo Brake Co.Ltd
08.2003 - 05.2006
- Worked effectively in fast-paced assembly line of car brakes and effectively learning the japanese language as well
Education
Some College (No Degree) - Accountancy
University of Buenos Aires
Buenos Aires, Argentina 02.2000 - 05.2003
High School Diploma -
D F Sarmiento High School
Buenos Aires, Argentina 03.1994 - 11.1999
Skills
Ability to Multitask seeking productivity and efficiency
Ability to Work in a Team enviroment aiming a common goal
- Highly organized and efficient
Exceptional communication skills, whether it’s sharing information, listening to others, or making sure everyone’s on the same page, whether with teammates or customers, working towards different goals
Personal Information
Nationality: Argentine
Date Of Birth
07/25/81, Buenos Aires, Argentina
Timeline
Financial Department Sales Agent
Reliant Co, Ltd
07.2023 - 12.2024
Forklift operator
Toyotomi Kiko Co.Ltd
12.2020 - 07.2023
Truck driver
D.K.Tech Co.Ltd
08.2014 - 12.2020
Manufacturing and assembly of car parts
Ushin Co.Ltd
05.2006 - 08.2014
Manufacturing an assembly of car parts
Sanyo Brake Co.Ltd
08.2003 - 05.2006
Some College (No Degree) - Accountancy
University of Buenos Aires
02.2000 - 05.2003
High School Diploma -
D F Sarmiento High School
03.1994 - 11.1999
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