Open To Work
Verified
This profile is verified using an email address.
Gericho Gapul
Antipolo City
Summary
Dynamic customer service professional with experience at 7Star Manpower Services, excelling in point-of-sale systems and cash handling. Proven ability to enhance service quality and foster customer relationships, driving repeat business. Adept at upselling and collaborating with teams to achieve operational excellence and customer satisfaction.
Overview
5
5
years of post-secondary education
4
4
years of professional experience
Work History
Service Crew Member
7Star Manpower Services of The Philippines
Antipolo, Rizal
08.2023 - 07.2026
- Assisted customers with product inquiries and order placement.
- Greeted customers upon entry to create a welcoming atmosphere. and ascertained their needs.
- Engaged customers in conversation to understand needs and suggested related products or services for upselling.
- Answered customer questions regarding products, pricing, availability and services.
- Processed transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of store displays and inventory.
- Collaborated with team members to enhance overall service quality.
- Participated in training new staff on company policies and procedures.
- Followed up with customers after purchase to ensure satisfaction was met.
- Developed strong customer relationships to encourage repeat business.
- Performed opening and closing duties for the store.
Room Service Attendant
Aramis Lodge
Antipolo
08.2022 - 03.2023
- Delivered food and beverages to guest rooms with attention to detail.
- Delivered food items to guest rooms in a timely manner.
- Responded promptly to guest requests for additional items or assistance.
- Maintained cleanliness and organization of room service carts and dining areas.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Resolved guest concerns and issues quickly and effectively.
- Handled payment transactions accurately and efficiently during service delivery.
- Ensured proper handling of all cash transactions while on duty.
- Assisted in the preparation of room service orders according to hotel standards.
- Reported any maintenance issues or broken equipment immediately to management staff.
Education
Bachelor of Science - Major in Shoe And Leathercraft Marketing
Marikina Polytechnic College
Marikina , 09.2022 - 05.2025
ABM - Accounting And Business Management
Sumulong College Of Arts And Sciences
Antipolo 06.2018 - 04.2020
Skills
- Point-of-sale systems
- Payment processing
- Cash handling
- Customer assistance
- Upselling techniques
- Product sales
- Inventory management
- Service improvement
- Time management
- Customer focus
Work Preference
Job Search Status
Open to workWork Type
Gig WorkTimeline
Service Crew Member
7Star Manpower Services of The Philippines
08.2023 - 07.2026
Bachelor of Science - Major in Shoe And Leathercraft Marketing
Marikina Polytechnic College
09.2022 - 05.2025
Room Service Attendant
Aramis Lodge
08.2022 - 03.2023
ABM - Accounting And Business Management
Sumulong College Of Arts And Sciences
06.2018 - 04.2020