Summary
Overview
Work History
Education
Skills
Timeline
Generic
Geremeah Campos

Geremeah Campos

Finance Manager
Iloilo City

Summary

Driven leader with a proven track record at Conectrix Telemarketing Services, enhancing lead generation by implementing strategic marketing and fostering team enthusiasm. Excelled in customer engagement and data entry proficiency, boosting sales leads significantly. Skilled in conflict resolution and maintaining high compliance standards, I bring a blend of goal-oriented focus and adept relationship management to drive results.

Overview

14
14
years of professional experience

Work History

Lead Telemarketer

Conectrix Telemarketing Services
02.2010 - Current
  • Continuously updated personal knowledge of industry trends and best practices to stay ahead in an ever-changing market landscape.
  • Maintained compliance with relevant regulations while conducting outbound calls, safeguarding company reputation.
  • Resolved customer complaints promptly and professionally, minimizing negative impacts on lead conversion rates.
  • Introduced performance incentives to motivate the team, resulting in heightened enthusiasm and drive among telemarketers.
  • Evaluated campaign effectiveness by tracking key performance metrics, adjusting strategies as needed to optimize results.
  • Established daily goals for individual telemarketers, fostering a competitive atmosphere that boosted output levels.
  • Increased sales leads by initiating and maintaining productive calls with prospective clients.
  • Managed a team of telemarketers and provided coaching for improved performance and results.
  • Qualified leads and set up customer appointments for outside sales team.

Human Resources Manager

Carmelo Construction Institute
05.2019 - 04.2021
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.

Education

Bachelor of Science - Hotel, Motel, And Restaurant Management

University Of San Agustin
Iloilo City, Province Of Iloilo, Philippines
04.2001 -

Skills

Goal-Oriented

Data entry proficiency

Call Control

Objection handling

Customer Service

Customer Engagement

MS Office

Outbound and inbound calls

Product and service knowledge

Scripted calls

Lead Management

Sales Support

Appointment Scheduling

Strategic Marketing

Outbound Calling

Inbound and outbound calls

Account Management

Lead Generation

Timeline

Human Resources Manager

Carmelo Construction Institute
05.2019 - 04.2021

Lead Telemarketer

Conectrix Telemarketing Services
02.2010 - Current

Bachelor of Science - Hotel, Motel, And Restaurant Management

University Of San Agustin
04.2001 -

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Geremeah CamposFinance Manager