Gerbie Caande
BSEd-Social Studies
Tacloban City, Leyte
Summary
Dynamic professional with a proven track record at Mandaue Foam Inds., Inc., excelling in problem-solving and interpersonal communication. Enhanced customer satisfaction and sales performance through innovative strategies and active listening, demonstrating exceptional teamwork and SAP software proficiency. Achieved notable efficiency improvements and relationship building, driving success across multiple roles.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Special Order Officer
Mandaue Foam Inds., Inc.
06.2022 - Current
- Caters customers' queries with regard of furniture customization.
- Creating shop drawings for costing request and technical feasibility approval.
- Promotes and orients prospect clients about modular cabinetry products.
- Shares job responsibilities with Customer Service Officer such as resolving client concerns and issue with the showroom's services and products.
Sales Officer
Herco Trading Inc.
12.2020 - 05.2022
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
Recieving Clerk
Sanford Marketing Corporation
05.2020 - 11.2020
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Sustained a clean work environment by adhering to housekeeping standards when handling merchandise deliveries daily.
- Streamlined the receiving process for improved efficiency and time management in the workplace.
- Prevented loss or theft of valuable items through vigilant monitoring of security protocols during receiving tasks consistently.
Store Officer
Whizbox
12.2019 - 03.2020
- Implemented loss prevention strategies to minimize shrinkage and protect store assets.
- Conducted regular audits of inventory levels for accuracy, identifying discrepancies and taking corrective action as needed.
- Enhanced customer satisfaction by efficiently managing store inventory and ensuring product availability.
- Supplied daily support to buyer and assistant buyer.
Office Clerk
QuadX Inc.
12.2019 - 03.2020
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
Frontline Sales Representative
Cellcom World Communications
08.2019 - 11.2019
- Increased sales revenue by building strong relationships with clients and consistently meeting or exceeding targets.
- Collaborated with marketing team to develop targeted promotional campaigns that led to increased brand awareness and sales growth.
- Established rapport with prospective clients through active listening skills which enabled the identification of their unique pain points leading to effective problem-solving strategies during sales pitches.
- Delivered exceptional customer service by promptly addressing inquiries, handling complaints, and providing product information.
Education
Bachelor Of Secondary Education - Social Studies Education
04.2018
Secondary Education -
03.2014
Primary Education -
04.2010
Skills
Problem-Solving
Teamwork and Collaboration
Organization and Time Management
Flexible and Adaptable
Active Listening
Written Communication
Multitasking Abilities
Data Entry
Interpersonal Communication
Dependable and Responsible
SAP Software Proficiency
Computer Literacy
Certification
Career Service Eligibility
Timeline
Career Service Eligibility
03-2023
Special Order Officer - Mandaue Foam Inds., Inc.
06.2022 - Current
Sales Officer - Herco Trading Inc.
12.2020 - 05.2022
Recieving Clerk - Sanford Marketing Corporation
05.2020 - 11.2020
Store Officer - Whizbox
12.2019 - 03.2020
Office Clerk - QuadX Inc.
12.2019 - 03.2020
Frontline Sales Representative - Cellcom World Communications
08.2019 - 11.2019
Customer Service Representative Training Certificate
07-2019
NAPOLCOM-PNP Entrance Eligibility
08-2018
Microsoft Office Proficiency Certificate
01-2018
Leyte Normal University - Bachelor Of Secondary Education, Social Studies Education
Atty. Roque A. Marcos Memorial School - Secondary Education,
La Paz Elementary School - Primary Education,