Summary
Overview
Work History
Education
Skills
Timeline
Generic

GERALDINE RABINO

DOCUMENTATION AND PROCESSOR
Tanza, Province Of Cavite,CAV

Summary

Dynamic documentation professional with a proven track record at Speedlight Cargo Movers Corp., excelling in content development and process documentation. Recognized for enhancing document quality and streamlining operations, I leverage subject matter expertise and strong collaboration skills to drive efficiency and customer satisfaction. Committed to delivering impactful solutions in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Documentation Staff Member and Processor

Speedlight Cargo Movers Corp.
01.2023 - Current
  • Enhanced document quality by proofreading and editing content for clarity, grammar, and punctuation.
  • Supported departmental objectives through active participation in meetings, brainstorming sessions, and process improvement discussions.
  • Collaborated with subject matter experts to ensure the accuracy and relevance of technical documents throughout their lifecycle.
  • Spearheaded efforts to transition from paper-based storage systems to more sustainable digital solutions, promoting environmental responsibility within the company.
  • Process shipment to MIP and arrangement to the examiners on how to properly and safely release the cargo
  • I know how to do portal mip and south.
  • Releasing LCL.

Staff Assistant

Safeway Customs Brokerage Inc.
03.2017 - 01.2019
  • Supported daily operations with efficient task management, contributing to overall office productivity and organization.
  • Processed expense reports accurately and promptly, enabling swift reimbursement for staff members.
  • Provided exceptional customer service to both internal and external clients while resolving any issues promptly and efficiently.
  • Maintained accurate record-keeping systems to ensure easy access to vital information for staff members.

Documentation Officer

Fastract Freight Forwarder Inc.
08.2013 - 02.2016
  • Boosted customer satisfaction with clear and concise user manuals, simplifying product use for clients.
  • Enhanced overall corporate image through meticulous proofreading and editing of external-facing materials, ensuring accuracy and professionalism.
  • Streamlined documentation processes by implementing a digital filing system, improving efficiency and accessibility.
  • Collaborated with quality assurance team to comply with regulatory requirements.

Teller

BPI Family Savings Bank
01.2011 - 04.2012
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.

Education

BS Customs Administration

Philippines Maritime Institute
04.2001 -

Skills

Document formatting

Timeline

Documentation Staff Member and Processor

Speedlight Cargo Movers Corp.
01.2023 - Current

Staff Assistant

Safeway Customs Brokerage Inc.
03.2017 - 01.2019

Documentation Officer

Fastract Freight Forwarder Inc.
08.2013 - 02.2016

Teller

BPI Family Savings Bank
01.2011 - 04.2012

BS Customs Administration

Philippines Maritime Institute
04.2001 -
GERALDINE RABINODOCUMENTATION AND PROCESSOR