GERALDINE COLONIA
NONE
General Santos, Province of South Cotabato
Summary
Dynamic service professional with a strong work ethic and expertise in hospitality, demonstrated at NOY KULAS BUKO FARM. Proven ability to enhance customer satisfaction through efficient service and adherence to food safety standards. Skilled in team collaboration and communication, contributing to improved customer experiences and increased repeat business.
Overview
4
4
years of professional experience
Work History
Service Crew Member
TAKUYAKI
04.2018 - 01.2019
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
Service Crew Member
GRAB A CRAB - ROBINSONS PLACE, GENERAL SANTOS CITY
03.2017 - 01.2018
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
Production Crew Member
TENPOINT MANUFACTURING CORP.
02.2016 - 01.2017
- Maintained clean and organized workspaces, fostering an efficient and safe working environment for all crew members.
- Assisted supervisors in creating detailed production reports by documenting daily progress accurately and consistently.
- Trained new crew members effectively, contributing to a well-prepared workforce capable of meeting production goals efficiently.
- Implemented innovative ideas that improved product design, resulting in increased customer satisfaction scores.
Service Crew/Supervisor of Operations
NOY KULAS BUKO FARM
02.2015 - 01.2016
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
- Collaborated with team members to meet high standards of service during peak hours.
Education
HOTEL AND RESTAURANT MANAGEMENT -
GOLDENSTATE COLLEGE
General Santos, Province Of South Cotabato, Philippines 04.2001 -
Skills
Microsoft Office (Word, Excel)
Customer service
Strong work ethic
Food safety knowledge
Team collaboration
Hospitality service expertise
Verbal and written communication
Reliability and punctuality
Timeline
Service Crew Member
TAKUYAKI
04.2018 - 01.2019
Service Crew Member
GRAB A CRAB - ROBINSONS PLACE, GENERAL SANTOS CITY
03.2017 - 01.2018
Production Crew Member
TENPOINT MANUFACTURING CORP.
02.2016 - 01.2017
Service Crew/Supervisor of Operations
NOY KULAS BUKO FARM
02.2015 - 01.2016
HOTEL AND RESTAURANT MANAGEMENT -
GOLDENSTATE COLLEGE
04.2001 -
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