

Dynamic and results-driven manager with extensive experience at Jollibee, excelling in operations management and team leadership. Proven track record in strategic planning and performance management, enhancing customer service and driving sales growth. Adept at staff development and fostering a collaborative environment to achieve business objectives.
Team leadership
Operations management
Strategic planning
Decision-making
Time management
Staff development
Performance management
Customer service
Financial management
Customer relationship management (CRM)
Policy implementation
Documentation and reporting
Verbal and written communication
Staff training and development
Goal setting
Business planning
Sales management
Product management
Shift scheduling
Safety procedures
Coaching and mentoring
Data analysis
Inventory management
Problem-solving abilities
Teamwork and collaboration
MS office
Multitasking
Computer skills
Adaptability and flexibility
Excellent communication
Analytical thinking
Work Planning and Prioritization
Customer relationship management
Interpersonal skills
Attention to detail